Member Services Assistant Part Time - Mass General Brigham : Job Details

Responsible for ensuring a positive and efficient experience for patients and their families within a hospital setting. This position involves managing patient interactions, processing requests, and providing administrative support to ensure smooth operations. Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner.-Provide information about hospital services, policies, and procedures. -Address and resolve patient inquiries and concerns promptly and effectively. -Perform data entry and maintain accurate patient records in the hospital's database system.-Prepare and process patient forms, including consent forms, insurance information, and referrals. -Adhere to hospital policies and procedures regarding patient confidentiality and data protection. -Ensure compliance with healthcare regulations, including HIPAA and other privacy laws. Qualifications. Essential Functions: Greet members, guests, clients and patients in a courteous and profess...Member Services, Member Service, Part Time, Assistant, Healthcare, Hospital, Technology