Member Service Representative - LHH Recruitment Solutions : Job Details

Member Services Representative - Hybrid from Chicago IL LHH is currently hiring Member Service Representatives for our client in Chicago! This is a hybrid position, 2-3 days onsite per week. This role is responsible for accepting incoming calls from Members and assisting with questions regarding health plans, claim issues, and health plan enrollment. Summary, Hiring method: Contract to Hire Location: Hybrid from Chicago (Pilsen area) Hours: Monday - Friday, 8a-4p Hourly pay rate: $21/hour Responsibilities include, • Handling incoming calls from insurance plan members, physicians, or third party vendors • Documenting each call into internal system • Educating members on plan offerings, answering questions regarding out of pocket cost for medical procedures and services • Providing members with claim status as needed, answering claim questions Qualified candidates will possess, • 1 or more years of experience in a health insurance or healthcare call center environment • Ability to type 35 WPM or more • Excellent attendance and punctuality • Knowledge of, or ability to gain knowledge of health insurance practices and eligibility This is an hourly paid position with medical, dental, vision insurance, and 401k contributions available. Additional benefits including paid time off available when hired permanent. Pay Details: $20.00 to $21.00 per hour Search managed by: Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance