Medical Scheduler - Addison Group : Job Details

Role: Medical Scheduler

Location: Saint Paul, MN, must be able to be fully on-site

Compensation: $22-$25 per/hour, commensurate with experience

Benefits: Health, Vision, Dental

Schedule: MondayFriday, daytime hours

Position Summary

Join a dynamic healthcare team in Saint Paul as a Medical Scheduler. You'll play a pivotal role coordinating appointments, confirming patient information and insurance (including authorizations), and supporting clinic efficiency through exceptional organizational and communication skills.

Key Responsibilities

• Manage multi-line phone systems to schedule and confirm patient appointments
• Coordinate provider availability, handle cancellations and appointment changes efficiently
• Verify patient demographics and insurance eligibility prior to visits (e.g., Medicare/Medicaid/commercial plans)
• Send appointment reminders and follow up on no-shows or incomplete registrations
• Maintain accurate patient records in the EMR/EHR system
• Communicate with clinical teams, billing, and referrals to ensure seamless patient flow
• Handle rescheduling and urgent appointment requests with professionalism
• Uphold HIPAA and confidentiality standards in all tasks

Qualifications & Skills

• Minimum 1 year of experience as a medical scheduler or front-desk role in a clinical setting. Surgery Scheduling highly preferred.
• Proficient in scheduling software and EMR/EHR systems
• Strong organizational skills and attention to detail
• Excellent interpersonal and telephone customer service skills
• Knowledge of medical terminology and insurance verification processes
• Ability to manage high-volume calls and prioritize multiple tasks in a fast-paced environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008