Medical Receptionist - School Based Health Center - I-KAN Area Schools Application Consortium : Job Details

Position Type: Student Support Services Date Posted: 5/23/2025 Location: Kankakee High School Date Available: 07/01/2025 District: Kankakee School District 111 Job Description: Medical Receptionist for School-Based Health Center Job Title: Medical Receptionist Location: Kankakee High School, School Based Health Clinic Reports To: Director of Health Clinic Job Type: Full Time, 12 month position Job Number: 5281 Salary: Commensurates with Experience Position Summary: We are seeking a dedicated, detail-oriented, and compassionate Medical Receptionist to join our school's health services team. The Medical Receptionist will play a key role in managing student health records, coordinating communication between students, parents, staff, and healthcare providers, and assisting with the day-to-day operations of the school's health office. This role is essential to ensuring the efficient delivery of medical services, enhancing student well-being, and supporting a healthy school environment. Key Responsibilities:

• Student Health Records Management: Maintain and update student health records, ensuring they are accurate, confidential, and comply with school, district, and state regulations.
• Communication Coordination: Serve as the primary point of contact for parents, students, and staff regarding student health issues, appointments, and medical concerns. Communicate with healthcare providers and school administration as needed.
• Appointment Scheduling: Schedule and manage medical appointments for students, including coordinating with external healthcare providers for follow-up visits and treatments.
• Student Health Monitoring: Track and report students with chronic health conditions, allergies, or medical needs to ensure proper accommodations and monitoring.
• First Aid and Emergency Response: Assist in administering basic first aid under the supervision of the nurse and support emergency response efforts when necessary.
• Reception and Front Desk Duties: Greet and assist students, parents, and visitors to the health office in a professional and compassionate manner. Answer phone calls, emails, and other inquiries related to health services.
• Confidentiality and Compliance: Ensure all medical information and student records are kept confidential in accordance with FERPA, HIPAA, and other applicable privacy regulations.
• Inventory and Supplies Management: Assist in managing medical supplies inventory, ensuring the health office is stocked with necessary items and materials.
• General Administrative Support: Perform general office duties including filing, organizing, and data entry. Assist the director with administrative tasks as needed.
• Insurance Verification and Accounts Receivable
• Verify insurance eligibility and benefits. Accurately collect, track and process copays and other payments. Support with billing related follow ups or coordinate with billing team as needed.

Qualifications:

• High school diploma or equivalent required.
• Bilingual (English/Spanish) preferred
• Previous experience in a medical office, school health office, or administrative assistant role.
• Basic knowledge of medical terminology and common health conditions.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• First Aid and CPR certification is a plus or willingness to obtain upon hire.
• Ability to work independently and as part of a team in a fast-paced environment.

Physical Requirements:

• Ability to lift up to 15 pounds, if necessary, for the position.
• Ability to sit, stand, or walk for extended periods of time during the workday.
• Ability to respond to emergencies and assist in evacuations when required.

Working Conditions:

• Work Environment: School-based health clinic within a school campus, interacting daily with students, staff and parents.
• Physical Requirements: Ability to stand, sit, and move around the clinic; ability to lift and carry medical supplies and equipment; ability to respond to emergencies quickly.
• Hours: Standard school hours, with flexibility to accommodate school schedules, including some after-school events or emergencies, extended care hours and summer school hours.

Applications will be accepted until the position is filled Interested candidates should apply online at www.ksd111.org Dr. James L Henderson Interim Assistant Superintendent for Human Resources EOE/AA/D/V #LI-KANKAKEE111