Medical Receptionist - UnitedHealth Group : Job Details

Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealths Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Greet patients and conduct check-in process Monitor daily reminder call logs to reschedule appointments as needed Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures Maintain knowledge of current OSHA and ProHealth policies Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned Youll be rewarded and recognized for your performance in a...Medical Receptionist, Receptionist, Medical, Health, Healthcare