Medical Receptionist - UnitedHealth Group : Job Details

Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Acknowledge patients in EPIC Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, no show, for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of e...Medical Receptionist, Receptionist, Medical, Health, Healthcare, Patient