Medical Receptionist - OrthoVirginia : Job Details

At OrthoVirginia, we are dedicated to championing healthy, vibrant, and active communitiesone person at a time. With a focus on compassion, excellence, and unity, we strive to set the standard for patient-centered, high-quality orthopedic care. When you join our team, youre helping us make a meaningful difference in peoples lives every day.

A Collaborative, Team-Oriented Environment

Join a supportive and dynamic team where your contributions are valued, and your expertise is recognized. At OrthoVirginia, teamwork is at the heart of everything we do, allowing you to grow while providing exceptional care.

Exceptional Benefits Package

We believe in taking care of our team. As part of OrthoVirginia, you will receive:

• Competitive Salary
• Medical, Dental, and Vision Benefits
• Paid Time Off (PTO)
• Generous 401(k) Retirement Plan

Are you passionate about making a positive impact on patients lives and providing exceptional customer service? As a Medical Receptionist, youll be the welcoming face of our clinic, ensuring that every patient feels valued from the moment they walk through the door. Youll play a key role in keeping our office running smoothly, managing appointments, assisting with insurance verifications, and supporting our healthcare team. If youre looking to be part of a dynamic and caring team where your contributions truly matter, this is the role for you!

• Greet patients, manage the front desk, answer phones, and schedule appointments.
• Enter and update patient info, verify insurance, obtain authorizations, and collect co-pays.
• Provide administrative support, including filing, dictation, and managing office supplies.
• Coordinate with billing for payment processing and collections.
• Serve as a liaison between patients and clinical staff, ensuring smooth communication and customer service.
• Manage patient intake, appointment scheduling, and record-keeping.
• Collect payments, post charges, and handle insurance and billing matters.
• Address patient inquiries, resolve issues, and maintain positive relationships with patients, staff, and insurers.
• Demonstrate knowledge of insurance plans, benefits, authorizations, billing, and appeals.

• High school diploma or equivalent.
• One year of relevant office experience; medical office experience preferred.

This organization participates in E-Verify. OrthoVirginia, Inc. is an Equal Opportunity Employer.

Pre-Employment background check, drug screen and TB test required for all new hires.