Medical Office Specialist - UnitedHealth Group : Job Details

Will participate in and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employees will be expected to read, have familiarity, and embrace the principles contained within Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verify patient insurance coverage, acts as cashier for payments and prepares for appointments Greet and check patients in, verify current demographics and insurance coverage. Notifies back-office staff of patients arrival in a timely manner Working knowledge of the referral process Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the EHR Contact the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment Direct patient flow and prepare patients for exams Proactively monitors and manag...Office, Medical, Specialist, Health, Healthcare, Patient