Medical Office Rep - Dignity Health : Job Details

The Medical Office Representative (MOR) position is often the first point of contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. The MOR provides superior customer service, communications, and appropriate distribution of phone calls and messages. The Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. Qualifications. Minimum Qualifications:High School diploma or equivalent. ...Medical, Office Representative, Office, Customer Service, Health, Healthcare, Staff