Medical Office Associate I - Camp Hill Specialties - Penn State Health : Job Details

**Penn State Health** - **Hershey Medical Center****Location:** US:PA:Camp Hill**Work Type:** Full Time**FTE:** 1.00**Shift:** Day**Hours:** 8 am- 430 pm with some start times of 7 am - Occasional shift 9 am-530pm**Recruiter Contact:** Lindsay E. Erdman at [email protected] (MAILTO://[email protected])**SUMMARY OF POSITION:**Responsible to the Office Manager for providing front office support.Join this fast-paced clinic today with a variety of specialties including procedures. This team of nurses, office staff, and providers work to provide care to the heart of Camp Hill seeing up to 300 patients daily. They meet the needs of their patients with all their specialties mainly focused on Surgical, Medicine, and OBGYN. If you are a nurse who wants to learn all the parts of outpatient center work and likes no day to be the same, this job is for you. Join an excellent team who loves working and growing together. This clinic focuses on the following Specialties: Cardiology, Colon Rectal Surgery, CT Surgery, Dermatology, Endocrinology, Maternal Fetal Medicine, Minimally Invasive General and Bariatric Surgery, Nephrology, Neurology, Obstetrics, Gynecology, Orthopedics, Pain Management, Pediatric Cardiology, Pediatric Dermatology, Pediatric Orthopedics, Pediatric Surgery, Pediatric Urology, Physical Medicine and Rehabilitation (PMR), Podiatry, Urology, Rheumatology, Sports Medicine, Vascular Surgery.ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:+ Answers the telephone, troubleshoots the call to customer's satisfaction by either handling it themselves or forwarding to the appropriate person, triages emergency calls to clinical staff or providers according to established policy.+ Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, wait list, reports per practice guidelines and provides appropriate information/directions.+ Utilizes working knowledge of billing system to include registration, scanning and charge entry.+ Completes front-end edits and performs charge and cash reconciliation on a daily basis following established policy and procedure.+ Exhibits Service Excellence in all interactions with patients/customers/team members according to established Service Excellence standards. Maintains working knowledge of requirements for all current insurance and billing information. Obtains signatures and appropriate authorization information.+ Collects co-payments and payments according to cash collection standards. Follows practice site procedure to prepare for patient visit including gathering information from the medical record and scanning pertinent information to the medical record as needed and in accordance with HIPAA standards.+ Performs check-out functions including charge entry, scheduling appointments, and provide appropriate paperwork to the patient.+ Composes professional and effective e-messages and emails related to patient care needs.+ Assists as needed with patient correspondence including faxes and patient letters.**MINIMUM QUALIFICATION(S):**+ High School Diploma or equivalent required**WHY PENN STATE HEALTH?**Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.**WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?**Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.__Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._**Union:** Non Bargained**Position** Medical Office Associate I - Camp Hill Specialties**Location** US:PA:Camp Hill | Clerical and Administrative | Full Time**Req ID** 81712