Medical Office Assistant - Utica Location - Community Memorial Hospital : Job Details

Responsibilities and Duties:

• Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow; accompanying patients to exam rooms; assisting patients as needed with walking transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
• Complete clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
• Meets environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
• Complete organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
• Fulfills clinical medical assisting responsibilities, which include checking vital signs; physical examination preparations; prescription verifications with physician's orders; biohazard waste disposal and monitoring; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; EKG testing; completing lab draws; emergency first aid.
• Work as part of a team along with Physicians, APPs, Licensed Nurses, Receptionists and all other staff.
• Maintain patient confidentiality at all times. HIPAA Compliant.
• Preparing patients before drawing blood
• Explaining blood draw procedures to patients and answering any questions about the process
• Following all health and safety protocols and procedures to maintain sanitary work areas
• Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
• Verifying patient information and labeling blood samples properly
• Accurately updating patient information in the organization's database
• Helping nervous or frightened patients remain calm during blood draws
• Complies with organizational policies regarding ethical business practices. Performs other duties as assigned or requested.

*Medical assistants must adhere to the MA scope of practice in the laboratory and practice based on NYS guidelines.Job Requirements:

• Candidates must have minimum H.S. diploma or GED; excellent interpersonal skills and customer service attitude
• Preferred: experience working as a MOA or MA and/or certified as a Medical Assistant or CAN in an outpatient office setting
• Phlebotomy Certification preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.