Medical Office Assistant I, School-Based Health Centers, Christiana & Mount Pleasant High School - ChristianaCare : Job Details

ChristianaCare School-Based Health Center is looking for a Medical Office Assistant I.

ChristianaCare School-Based Health Centers offer comprehensive physical, behavioral, and preventive health services to school-aged youth, provided by qualified medical and behavioral health providers. Delaware's Division of Public Health, in collaboration with schools, families, healthcare providers, and community agencies, will provide comprehensive preventative, primary, and mental health care for adolescents in public high schools, aiming to improve health, academic achievement, and overall well-being.

The School-Based Health Center aims to address the health issues of adolescents by providing comprehensive health services, age-appropriate medical care, and health education to reduce high-risk behaviors. It also aims to improve access to mental health services and psychosocial problems. The center coordinates with students' medical homes and primary care providers, encourages parental/school involvement, and raises community awareness of wellness centers. The ultimate goal is to reduce critical health problems among adolescents.

Delaware School-Based Health Centers – Delaware Health and Social Services – State of Delaware – Division of Public Health

Work Schedule

• Monday to Friday from 7am to 3pm
• Coverage will be for Christiana High School & Mount Pleasant High School
• Covers other School-Based Health Center locations virtually and in-person as needed

Duties / Responsibilities:

As a Medical Office Assistant I, you will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility. The Medical Office Assistant I will be involved in day-end reconciliation of appointments and payments received. You will need to answer phone calls professionally, relays messages to providers, and communicates with providers and staff through electronic medical records (EMR). You will keep patients informed about issues and facilitate tests, labs, and appointments. An office assistant prepares medical records, research issues, and respond to patients professionally. Assist with administrative tasks and adhere to departmental safety rules.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.
• Medical receptionist or medical assistant degree preferred but not required.
• Experience in a medical office setting or customer service environment is preferred but not required.

Strengths / Qualities:You must possess strong attention to detail, adaptability, excellent communication skills, excellent organizational skills, and excellent problem-solving abilities.

When we lead with love, excellence is inevitable.#LI-HB1