Medical Front Desk Receptionist - New York Health : Job Details

Why Join Our Team? At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.Job Description:Medical Front Desk ReceptionistLocation: Brooklyn, NYOrganization: New York Health (NYH) - UrologyWhy Join Us?New York Health (NYH) is revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With advanced facilities and a commitment to personalized healthcare, NYH is raising the standard for patient care in our communities. Join us in our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

We require:

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor's Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Russian Speaking Preferred.

What we offer:Salary: Starting at $24 per hourBenefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.Visit our website at: Nyhealth.comFollow us on Facebook: NYH on Facebook*New York Health is an Equal Opportunity Employer.*