Medical Accounts Receivable Representative - Addison Group : Job Details

Job Title: Accounts Receivable Representative

Location: Louisville, KY

Industry: Healthcare – Revenue Cycle / Accounts Receivable

Pay: $17–$24/hour (depending on experience)

About Our Client:

Our client is a growing healthcare organization that supports medical providers with end-to-end billing and revenue cycle operations. This team is essential in driving reimbursement and maintaining hospital operations, offering a collaborative environment with opportunities to transition to hybrid or remote work after conversion.

Job Description:

The AR Rep II supports the billing office in resolving denials, filing appeals, performing charge corrections, and ensuring accurate reimbursement from payers. This role requires strong knowledge of denial types, CPT/HCPCS/ICD-10 coding, and hands-on experience with appeals from start to resolution.

Key Responsibilities:

• Monitor and execute work in assigned ETM queues
• Research and file appeals with payers; follow up as needed
• Resolve claim denials or rejections
• Analyze denial trends and report findings
• Manage unpostables and payment batches
• Communicate with provider offices, payers, and other external entities regarding patient accounts
• Coordinate with clinical teams for additional information or corrections
• Update charges and refile claims
• Meet productivity and quality standards set by management
• Handle inbound correspondence and calls from insurance carriers
• Transfer payments between accounts and process refunds
• Collaborate with Health Information Management and Case Management on claim issues

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• 2–3+ years of healthcare collections experience
• Proven experience handling appeals and denials fully to resolution
• Working knowledge of CPT, HCPCS, ICD-10 coding, and EOB interpretation
• Prefer experience with EPIC and Cerner systems
• Proficiency with Microsoft Office; strong computer and data entry skills
• Strong communication and problem-solving skills
• Knowledge of healthcare payers, terminology, laws, and regulations
• Facility or payer-side experience considered; professional billing (profee) preferred

Additional Details:

• Type of Assignment: Contract-to-Hire
• Hours:
• First 2 weeks: 8:00 AM – 4:30 PM training
• After training: Flexible start between 6:00 AM and 9:00 AM (8-hour shift)
• Work Arrangement: Fully onsite during contract; eligible for hybrid/remote after conversion
• Compliance: Background check, 10-panel drug screen, MMR, Varicella, TB, Hep B (declination accepted), Flu (during season)

Perks:

• Opportunity to transition to hybrid or remote work after hire
• Stable, growing healthcare organization with career development potential
• Exposure to diverse payer systems and professional billing processes
• Long-term contract with strong potential to convert to permanent employment