Marketplace Operations Associate - Macys : Job Details

We are seeking an Associate, Marketplace Operations who will support with enhancing the Marketplace experience, including troubleshooting, developing standard SLAs, and identifying platform enhancements that will drive seller success. This individual will leverage their robust analytical skills and deep understanding of Marketplaces to develop, define and drive the operations of our Marketplace across Macys and Bloomingdales. Internally, this individual will work closely with cross functional partners to identify process improvements and drive alignment on new processes and goals. Externally, this role will work directly with our Marketplace platform provider and our sellers to continuously enhance operations and ensure a best-in-class marketplace experience for our sellers and customers. What You Will Do Support the Sr. Director, Marketplace Operations in ensuring successful execution of the Marketplace business strategy. Set and monitor marketplace KPIs to ensure positive customer ...Operations Associate, Operations, Associate, Operation, Manufacturing, Retail, Platform, Skills