Market Case Management Director - Ascension : Job Details

The Regional Case Management Director has the overall responsibility for managing and coordinating case management department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the market's patient care and discharge planning processes with related market departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily market case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders.

Lead and direct case management services, workflow and resources.

• Formulate and implement operational strategies and initiatives in the case management program.
• Direct and evaluate all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives.
• Provide specialized expertise, ensure resource alignment with system-wide initiatives, and update appropriate parties on case management strategies, initiatives, outcomes and issues.
• Partner with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care.

Licensure / Certification / Registration:

• Required Credential(s):
• Case Manager credentialed from the Commission for Case Manager Certification (CCMC) obtained prior to hire date or job transfer date.
• Counselor obtained prior to hire date or job transfer date.
• Registered Nurse credentialed from the Texas Board of Nursing obtained prior to hire date or job transfer date.
• Social Worker credentialed from the Texas State Board of Social Worker Examiners.
• Respiratory Care Practitioner obtained prior to hire date or job transfer date.
• Respiratory Therapist credentialed from the National Board for Respiratory Care (NBRC) obtained prior to hire date or job transfer date.
• Social Worker obtained prior to hire date or job transfer date.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Master's degree preferred.

Work Experience:

• 5 years of experience required.
• 10 years of experience preferred.
• 2 years of leadership or management experience required.
• 5 years of leadership or management experience preferred.

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.