Job Overview:
One of Southern California's premier resort owner and operator that has been innovating the luxury and lifestyle landscape for over 50 years is seeking a Managing Director to lead their iconic Surf & Sand beachfront resort in Laguna Beach. This luxury resort, a member of Historic Hotels of America and Preferred Hotels and Resorts World Wide, has received AAA's Four-Diamond Award. The ideal candidate will have a proven track record of successfully managing a luxury full service hotel or resort, optimizing operational processes, and driving growth and profitability. This role requires a strategic thinker with strong leadership skills and a passion for excellence.
Key Responsibilities:
- Oversee daily operations to ensure efficiency and quality in service delivery.
- Develop and implement strategies for business growth and operational improvements.
- Lead, mentor, and motivate a diverse team, fostering a positive and productive work environment.
- Establish performance goals and monitor progress to ensure objectives are met.
- Manage budgets, financial plans, and resources effectively to maximize profitability.
- Maintain compliance with industry regulations and standards.
- Build and maintain strong relationships with clients, stakeholders, and partners.
Qualifications:
- Ten (10) years varied management experience in the luxury resort industry (independent resort experience preferred).
- Experience managing multifaceted resort operations / full service hotels which include food & beverage, spa and events/weddings with a focus on ensuring exceptional luxury resort customer service.
- Strong financial acumen and analytical skills and ability to drive revenue and profitability.
- Strong computer knowledge and experience with industry standard systems (including Oracle.)
- Demonstrated ability to manage a large staff across all hotel departments and a track record of effectively maintaining a high level of morale and productivity.
- Track record of community involvement as a representative of the hotel.
- Bachelor's degree in business or hotel management, or equivalent experience.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance packages.
- Retirement savings plan with company match.
- Professional development opportunities.
- Generous paid time off and holiday schedule.
Follow this link to read more about the completion of Surf & Sand, Laguna Beach's highly anticipated property-wide transformation.