Manager, Facilities/Utilities – Universal Epic Universe - Universal Orlando Resort : Job Details

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You'll learn more about this during the recruitment process.

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

• Manage all aspects of the facilities maintenance program within the assigned area, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develop and refine maintenance standards and maintain all OSHA and Universal Quality Standards.
• Provide leadership, coaching, mentoring, career development, performance management, and recognition to staff.
• Plan, prepare, and manage assigned capital and expense budgets.
• Secure reliable and cost-effective contracted services through scope development, competitive bidding, and contract oversight.
• Establish and maintain cross-departmental relationships to ensure high standards of guest experience, show quality, and operational readiness.
• Participate actively in Environmental, Health & Safety responsibilities by following established UO policies, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

• Associate's Degree (AA) or equivalent from a two-year college or technical school required.
• Bachelor's degree from a four-year college or university in management or a technical discipline preferred.

• 7+ years of experience in construction, operation, and maintenance management of a large (500+ acres) Theme Park.
• 5+ years of extensive experience in maintenance management of a Theme Park or relevant experience, including 5+ years of supervisory responsibilities.
• Or an equivalent combination of education.

• Maintenance Management Certification preferred.
• General Contractor license preferred.
• Technical Certification/License preferred.

Your talent, skills, and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms without a valid Statement of Work from Universal Orlando HR/Recruitment will be deemed the property of Universal Orlando. No fee will be paid if the candidate is hired through such means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. All rights reserved. EOE