Manager, Trade Surveillance - Quality Assurance - TD Bank : Job Details

TD Securities Compliance team is seeking a Surveillance Quality Assurance Manager to assist with building a global Surveillance Quality Assurance program.

The Surveillance Quality Assurance Manager will help lead a specialized function responsible for evaluating the effectiveness of the firm's surveillance framework across trade and communications monitoring. The incumbent will report to the Director of Surveillance Quality Assurance and will be part of the broader Surveillance Intelligence Unit, comprised of the Surveillance Data Quality Team, Surveillance Quantitative Analysis Team, and Surveillance Quality Assurance Team. The SIU in turn reports to the Global Head of Surveillance. This incumbent will ensure that surveillance alerts related to trading activities of firm employees (sales and trading) and clients, and employee electronic communications alert, are reviewed appropriately, with accurate dispositions and appropriate close-out commentary (rationale).

Leveraging data-driven methodologies, including Natural Language Processing (NLP) and advanced surveillance tooling, the incumbent will work to enhance the existing surveillance quality assurance (QA) program and continue to drive accuracy, consistency, and compliance with departmental review procedures. The incumbent will collaborate closely with Trade Surveillance and Communications Surveillance Team leads, who are responsible for identifying and escalating potential market abuse alerts to Advisory Compliance and business supervisors. The incumbent will be responsible for assuring that alert review processes align with firm requirements and global regulatory expectations.

Our team of trusted Surveillance Compliance professionals engages with key stakeholders across TD Securities, including Markets sales and trading leaders, Technology, Advisory Compliance, and Risk functions. The incumbent provides strategic guidance and independent oversight of the surveillance output and analyst dispositions of alerts, and suggested enhancements to the program. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to the surveillance program, and ultimately the global Markets business, by delivering a comprehensive and effective second-line compliance surveillance function. Safeguarding the reputation of Compliance's good governance depends on us.

Key Responsibilities:

• Evaluate and enhance the design and operational effectiveness of TDS's existing Surveillance QA function.
• Implement enhancements to Surveillance QA processes, alert review standards, and technology infrastructure (e.g., case management system) to optimize the efficiency and accuracy of analyst alert reviews.
• Lead Quality Assurance reviews and drive improvement.
• Conduct regular reviews of surveillance alerts across FX, Fixed Income, Commodities, Exchange-Traded Products, and Electronic Communications surveillance alerts.
• Provide feedback to surveillance analysts and surveillance product heads (i.e., FX, FICC, Equities, and Communications Surveillance lead) to improve the accuracy, consistency, and completeness of alert reviews and alert dispositions.
• Document review findings, highlighting emerging risks, process inefficiencies, and opportunities for process enhancement.
• Partner with Surveillance Data Quants and Compliance Technology teams to refine the tooling and methodology for conducting surveillance QA reviews using advanced methodologies (e.g., NLP and machine learning).
• Identify and prioritize opportunities for automation and system improvements in the firm's surveillance infrastructure.
• Contribute to the refinement of alert parameters and tuning methodologies to improve surveillance effectiveness.
• Work closely with Surveillance leadership, Advisory Compliance, and Technology teams to drive enhancements in surveillance review quality and methodology.
• Act as a strategic advisor on evolving regulatory expectations, enforcement trends, and industry best practices in market manipulation surveillance across trade and communications.
• Ensure the surveillance department aligns with global regulatory requirements (e.g., SEC, FINRA, CFTC, NFA, FCA, MAS, etc.) and industry standards for GSIBs (best practices).
• Execute on a Global Surveillance QA program in a globally consistent manner.
• Foster a culture of continuous improvement, innovation, and accountability in surveillance QA practices.
• Participate in regulatory exams (as needed).

Depth & Scope:

• Works independently and is accountable for managing a specialized compliance area, business or function and leads a team of specialists
• Subject matter expert for a functional area
• Key contact for business management, regulators and external/internal auditors, dealing with non-routine information
• Focuses on short to mid-range planning (e.g. 6-12 months)
• Manages regulatory reviews including inquiries, audits, and exams

Education & Experience:

• Bachelors degree or progressive work experience
• 5-7 Years of related experience

Preferred Qualifications:

• Advanced degree (JD, MBA, or Masters in Financial Engineering, Data Science, or Statistics) is a plus.
• 7+ years of experience in Surveillance Quality Assurance or Internal Audit (covering compliance surveillance, and/or risk and control functions) at a Global Systemically Important Bank (GSIB), or the equivalent experience at a regulatory body (e.g., leading a bank or broker/dealer exam team).
• Surveillance experience at Financial Market Regulator (e.g., SEC, FINRA, CFTC, NFA, or Exchange Market Surveillance department) is highly desired.
• In-depth knowledge of trade and communications surveillance tools and vendors, for detecting market abuse and manipulation.
• Product knowledge of FX, exchange traded products (listed option, equites, and futures), and FICC highly desired.
• Strong understanding of global regulatory expectations for trade and communications surveillance programs, and deep understanding of market abuse behaviors surveillance that surveillance is intended to identify (e.g., spoofing, layering, insider trading, benchmark manipulation, marking the open/close/auctions, and collusion).
• Strong understanding of operational risk, and control testing requirements.
• Experience in leveraging technology (e.g., NLP, Machine Learning, and data-driven techniques) to optimize a surveillance quality assurance program.
• Strong analytical, communication, and stakeholder management skills, with the ability to influence key stakeholders, including business and technology teams.
• Proficiency in data analysis and visualization tools is strongly desired.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused