Manager, Quality & Population Health - ZipRecruiter : Job Details

Job DescriptionJob Description

A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida

BHSN is one of the region's fastest-growing providers of whole-person care, is on the lookout for passionate professionals to join our team of mission-driven changemakers.

Your Role at BHSN:

As a Manager of Quality & Population Health, you will coordinate and update the Quality Assurance (QA) program with regulatory requirements, industry best practices, and organizational priorities.

This position works in close partnership with clinical, operational, and leadership teams to embed best practices into daily operations and to support organizational goals related to quality, safety, and regulatory compliance.

Why Join Us?

• Comprehensive Benefits: Personalized health coverage, paid time off, and holiday pay

• Real Impact: Contribute to life-changing work in your own community

• Supportive Culture: Collaborative teams, hands-on leadership, and coaching for growth

• Growth Potential: As we expand, so do your career opportunities

• Extra Perks: Community discounts, potential loan forgiveness, and more

What You'll Do:

• Plan, implement and oversee routine and focused audits of programmatic documentation.
• Develop and monitor performance metrics to assess the quality of care and operational effectiveness.
• Maintain tracking tools and dashboards for audit findings and compliance trends.
• Identify patterns of risk and collaborate with programs to resolve these.
• Monitor CAP implementation and follow-up audits to ensure resolution.
• Assist in training and developing staff in quality management principles, practices, and policies.
• Provide support for external audits and regulatory reviews as needed.
• Provide coaching to staff on documentation quality, audit expectations and compliance standards.

What You'll Bring:

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Human Services, or a related field .
• Minimum of 2 years of experience in quality management, performance improvement, or healthcare/population health.
  • Behavioral health experience strongly .
• Strong analytical, organizational, and communication skills.
• Ability to work collaboratively across teams and effectively manage multiple projects.
• Proficiency in data analysis tools, performance measurement, and audit processes.

Our Commitment to Equity:

BHSN is proud to be an Equal Opportunity Employer and is committed to creating a diverse, equitable, and inclusive workplace. We believe that everyone deserves to feel safe, valued, and empowered to be their authentic selves. All applicants will be considered without regard to (including hair texture or protective hairstyles), , , , , , or expression, marital or family status, , , military or veteran status, immigration status, or any other characteristic protected by law.