Manager, Pre-Analytical Lab - Mercy Cedar Rapids : Job Details

This position supports Mercy's philosophy of patient centered care by being responsible for technical, financial, operational, regulatory, and personnel oversight of pre-analytical functions in the Laboratory, including specimen collection and receiving and laboratory outreach.

Job Duties/Essential Functions

Leading

Formulates a future course that reflects departmental needs and is aligned with Mercy's vision. Translates the course into team goals and objectives, sets priorities, and directs the efforts of staff towards accomplishing them.

Recognizes and acts on opportunities for growth and improvement to advance Mercy's goals.

Inspires staff enthusiasm for and generates commitment to departmental and organizational goals.

Standards and Accountability

Holds team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments.

Sets and maintains high standards for service to patients, physicians, colleagues, and other Mercy departments. Incorporates needs and concerns of diverse constituencies into decision making.

Planning and Decision Making

Analyzes problems systematically and logically and is resourceful when developing and implementing solutions.

Applies key financial concepts and analysis to decision making. Understands drivers of financial performance and takes these into account when developing strategies and making decisions.

Develops and implements work plans with actionable components and measurable outcomes. Proactively monitors key performance indicators and makes real-time adjustments to ensure that progress stays on track.

Regularly reassesses priorities and competing demands and adjusts allocation of own and staff time and resources to increase efficiency and effectiveness.

Communication

Articulates logical and well-founded arguments that support conclusions. Matches communication style to the message and audience. Actively solicits opinions from others. Routinely provides others with the information they need to do their jobs.

Routinely shares suggestions, advice, and insights on progress toward goals. Provides performance feedback that is constructive and actionable, and that highlights successes as well as areas for growth based on objective metrics.

Developing People

Selects and attracts outstanding staff from diverse backgrounds. Identifies and fills gaps in team skills and knowledge.

Defines development objectives for self and staff that support performance goals and progress toward future skill development. Assists staff in developing their own careers by encouraging them to articulate their career goals, offering challenging growth opportunities, and providing necessary coaching and training.

Managing Relationships

Builds and maintains long-term relationships with others based on mutual respect and trust. Fosters cooperation and collaborative decision-making among staff with diverse backgrounds and interests. When conflict arises, works effectively towards solutions and compromises that take the needs of all parties into account.

Provides regular updates on goal progress and works with own manager to minimize risks and resolve problems.

Job Duties

Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome

Ensures compliance with all regulatory requirements and for performance and competency of all direct reports

Ensures proper inventory and ordering of department supplies

Prepares schedules and monitors appropriate staffing levels

Hires and trains staff, completes performance evaluations, and corrective action for direct reports

Develops policies and procedures

Evaluates and implements new equipment and technology

Communicates effectively with staff, peers, physicians, patients, and families, including written, verbal, and listening

Conducts staff meetings/huddles

Monitors section performance and initiates improvement plans as needed

Meets operating budget and productivity targets for area of responsibility

Actively participates in Laboratory Leadership activities and other teams, committees, and councils as assigned

Maintains and improves skills by participating in at least one continuing education activity annually

Promotes continuing education for direct reports

Acts as a resource for laboratory medicine information to providers and others

Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

Knowledge of laboratory testing procedures

Knowledge of regulatory requirements, including CAP, COLA, CLIA, TJC, and FDA

Ability to work quickly and efficiently under pressure without sacrificing quality

Ability to multi-task, prioritize, and work with interruptions

Skill to use the laboratory information system (LIS)

Ability to detail-oriented

Ability to complete appropriate documentation and paperwork clearly and completely

Knowledge of basic management principles

Ability to coach, develop, and hold staff accountable

Ability to maintain and grow business relationships

Knowledge of the laboratory testing market and industry trends

Ability to lead or facilitate teams and/or projects toward successful achievement of goals.

Professional Experience

Minimum three years experience in a clinical laboratory setting required, minimum one year of supervisory experience preferred

Education

Required: Associate's degree in medical laboratory, biological, or chemical science or completion of a 50 week US Military medical laboratory training program

Preferred: Bachelor's degree in medical laboratory, biological, or chemical science

Licensure, Certification, Registration

Strongly preferred: Certification as an MLT(ASCP) or MLT(AMT)

Strongly preferred: Certification as an MLS(ASCP), MT(ASCP), or MT(AMT)

656 Mercy Medical Center is a Catholic hospital in Cedar Rapids, Iowa.

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Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

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