Manager of Safety and Security - Friends of The Underline : Job Details

Job Summary

The Underline is a bold idea to reclaim 10 miles of land beneath the Miami Metrorail and transform it into a beautiful, active green space that becomes a magnet for residents and visitors alike. Friends of The Underline (FUL) is a nonprofit organization driving the realization of an innovative multimodal trail and open space that connects Miamians.

Position Summary

We are seeking a dynamic and experienced Manager of Safety and Security to oversee all aspects of safety and security across The Underline. This role is responsible for managing a team of security personnel, coordinating with public safety agencies, and implementing strategies to ensure a safe and welcoming experience for all visitors.

The ideal candidate will bring a strong background in public space security, emerging security technologies, emergency response planning, and team leadership. As a key member of The Underline's operations team, you will collaborate closely with maintenance, horticulture, and community engagement staff to foster a culture of safety, belonging, and responsiveness.

Essential Function:

· Lead and supervise daily operations of The Underline's security team.

· Develop and implement safety protocols tailored to a linear park environment.

· Coordinate with local police, fire, and emergency services for rapid response and collaboration.

· Monitor Park activity, respond to incidents, and ensure proper documentation and follow-up.

· Conduct regular safety audits and risk assessments.

· Train staff in emergency procedures, de-escalation techniques, and public engagement.

· Plan and staff security for special events.

· Maintain security equipment and systems, including surveillance and communication tools.

· Report serious incidents and trends to leadership and recommend improvements.

· Stay current with best practices and emerging trends in public space security.

· Uphold and demonstrate leadership in all Underline policies and procedures.

· Perform other duties as assigned.

Skills and Qualifications

· Minimum 18 years of age; legally authorized to work in the U.S.

· Bachelor's degree or equivalent certification required, degree in Criminal Justice, Public Safety, or related field preferred.

· 5+ years of relevant experience in security management, ideally in parks, public spaces, or urban environments.

· CPR/First Aid certification preferred.

· Bilingual (English/Spanish) a plus.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Proven ability to build relationships with law enforcement, city officials, and community partners.

· Skilled in conflict resolution and emergency response.

· Comfortable working outdoors in a dynamic public environment.

· Detail-oriented with strong organizational and reporting skills.

· Physically able to lift up to 50 pounds and work in varying weather conditions.

· Capable of prolonged standing, walking, and occasional carrying, pushing, pulling, and reaching.

Benefits

· Medical

· Dental

· Vision

· Retirement with an employer match

· Paid Time Off

· Paid Holidays