Manager of IT Dept. Operation - USA Jobs : Job Details

Insight Global is seeking a highly organized and proactive Manager, Departmental Operations to join the IS team of an AM 100 law firm. The successful candidate will be responsible for managing the lifecycle of IT assets, overseeing departmental business operations, and ensuring the smooth onboarding of new hires. This role requires strong leadership skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

• Design, build, operate, and maintain an asset management process that tracks the lifecycle of end-user IT equipment and expands to all IT assets.
• Produce, manage, and report on the IS Department line-item budgets, spends, contracts, agreements, etc.
• Manage the proactive refresh program for the departments capital and operating hardware spends.
• Organize purchases of end-user hardware equipment.
• Oversee the selection, inventory, and distribution of laptops and desktops.
• Manage the selection, inventory, and distribution of end-user hardware.
• Manage the firms mobile communication equipment, contracts, invoices, and billbacks.
• Printer fleet management.
• Supervise employees and contractors related to end-user hardware support operations.
• Manage a documented, coordinated new hire onboarding process that accommodates firm needs and works within IS Department staffing, Monday to Friday, 9-5. Engage with new hires to ensure a smooth onboarding process and ensure the return of equipment for departing employees.
• This role is on site 5 days per week in the firm's Center City Philadelphia office.

Compensation:

$35/hr to $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

Skills and Requirements:

• Bachelors degree in Information Technology, Business Administration, or a related field.
• At least 10 years of experience in IT asset management and business operations.
• Strong leadership and team management skills.
• Proficiency in asset management software and tools.