Job Location : all cities,MI, USA
Essential Duties and Responsibilities(may perform other duties as assigned):1. Manages the methods, procedures, work flow, priorities, and operations of a department major section or staff activity.
2.Develops and implements methods to evaluate current systems and identifies critical areas for improvement.
3.Develops and implements procedures to improve processes and quality of services.
4.Aligns operational goals with department strategic plan and coordinates their implementation and evaluation.
5.Manages Function's tasks and obtains approval and assistance from higher level management for actions to broaden service or control strategies.
6.Administers the implementation and management of special programs and projects.
7. Instructs employees on policy interpretation.
8.Participates in joint activities with other division managers and department representatives to address customer service concerns.
9.Implements and evaluates plans to resolve organizational and operational problems.
10. Establishes goals, measurements, and performance standards aligned with department mission.
11. Evaluates employee performance through collaboration on assignments and projects and review of results.
12.Collaborates with employees on their professional skill and competency development.
13.Confers with employees on questions and concerns of performance, attendance, conduct, and changes to policies and procedures.
14.Prepares section annual budget.
15.Supervises and prepares analytical and statistical reports.
16. Serves on committees and teams for special projects and initiatives.
Qualifications (required):Bachelor's degree in a related field of study. Five years of work related experience that includes two years of professional administrative experience directly related to the specified position, including line supervisory or team leader responsibility and authority.Equivalency:
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.Subjects and weights: