Manager, Documentation - braze : Job Details

Braze is seeking a Manager of Documentation to lead our documentation team as a product-focused, cross-functional squad. In this role, you will treat documentation as a strategic product in its own right, ensuring our docs are a core driver of customer success and product adoption. Brazes documentation serves a diverse audience of marketers, developers, and data scientists. For many of our customers, the documentation is the primary way they learn to use Braze, and our API/ SDK docs are effectively an extension of the product itself. We are looking for a leader who can balance content leadership, product thinking, and operational excellence to deliver a world-class documentation experience. You will manage a documentation team that operates like a product team with its own roadmap and KPIs. This team includes Technical Writers, UX Writers, a Product Manager, and dedicated engineering/design support. As the Documentation Manager, youll be both a people manager for technical writers an...Manager, Technical Writer, Technical Architect, Product Manager, Developer, Product Development, Business Services