Manager Crew Scheduling - Southwest Airlines : Job Details

Provide People Leadership and operational direction to Crew Schedulers and Scheduling Supervisors. Manage, develop, and coach Supervisors and Schedulers to ensure Crew Scheduling objectives and goals are achieved. Speak on behalf of Crew Scheduling regarding Crew issues or constraints during discussions with NOC Leadership. Monitor and report out on the Crew Network by writing and distributing Departmental Leadership briefings and escalate specific events as needed. Provide quality assurance to the operation by investigating delays, cancellations, and other operational Crew issues. Responsible for overseeing any special projects within the Crew Scheduling department. Act as liaison to staff management, base management, and/or Union leadership for research and resolution of contractual and procedural questions. Available for an on-call rotation to provide after-hours Leadership support to Crew Scheduling. Monitor staffing in all areas and verify that overtime is used properly. ...Crew, Manager, Scheduling, Leadership, Leader, Operations, Airline, Business Services