Manager, Creative - Engagement & Experience - Walmart : Job Details

Manager - Creative - Engagement - Experience

Walmart Creative Studio is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive creative ideas and design systems that drive business objectives and keep our Fortune #1 brand in the culture. We use creativity and design to win hearts, minds and wallets.

We are uniquely positioned as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on human truths, insight-driven creative strategies and integrated creative solutions that build the brand and grow the business not just with ads but through brand acts and experiences.

We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping people all people live better.

Walmart Creative Studio is looking for a people-centric leader with a passion for fostering a thriving creative environment! As our Engagement & Experience Manager, you'll empower our team and build a culture where creativity flourishes. This role is crucial in proactively building engagement strategies and ensuring our studio is a place where every team member feels valued, supported, and inspired.

What You'll Do:

As a people's advocate, you will be instrumental in shaping the heart of Walmart Creative Studio. Your responsibilities will include:

• Cultivating Connections: Proactively build and nurture positive relationships across and within Walmart Creative Studio, serving as a trusted partner and resource.
• Strategic Engagement: Develop and implement comprehensive engagement strategies that enhance collaboration, foster an inclusive culture, and drive team satisfaction while always mindful of our EDLC (Every Day Low Cost) budget.
• Program Ownership: Design, lead, and project manage a portfolio of employee retention and cultural programs, from onboarding content to team-building initiatives.
• Learning & Development Champion: Support and champion learning and development initiatives, identifying opportunities for growth and professional enrichment within the studio.
• Data-Driven Insights: Analyze engagement data, exit interview feedback, and other metrics to inform strategic decisions and continuously improve the team's experience.
• Cross-Functional Partnership: Collaborate closely with internal teams like Marketing Culture Sparks and HR to align on strategic initiatives and ensure a cohesive approach to employee experience.
• Facilitation & Inspiration: Lead engaging workshops and discussions with empathy and high emotional intelligence, inspiring team members and fostering open dialogue.
• Industry Research: Stay abreast of creative industry trends and best practices in employee engagement and experience, bringing fresh ideas and innovation to the studio.

What You'll Bring:

We're looking for someone with a proven track record of creating impactful cultural programs and a genuine passion for people.

• Experience in Culture Building: Demonstrated success in building, maintaining, and enhancing cultural programming at an organizational level, managing multiple programs simultaneously.
• Coaching & Facilitation Expertise: Strong coaching, mentorship, and facilitation techniques that empower individuals and teams.
• Engagement & Experience Subject Matter Expert: Deep knowledge of the latest trends in employee engagement and experience, with an ability to scale programs for growing organizations.
• Executive Communication: Previous experience delivering compelling reports and insights to executive-level leadership.
• Collaborative & Inclusive Approach: Thrive in creating relationships with cross-functional teams, collaborating closely to brainstorm ideas and drive solutions. Experienced in fostering an environment where diverse opinions are valued, considered, and appreciated, working collaboratively to find resolutions.
• Proactive Problem Solver: A proven focus on proactive and inclusive issue resolution and a commitment to continuous improvement for all systems and processes.
• Exceptional Communication: Clearly articulate thoughts and ideas effectively in written and oral forms to all levels of the organization and externally. Skilled in distilling complex information into compelling, easily digestible and inspiring narratives.
• Strong Interpersonal Skills: Communicate effectively and build robust relationships across all levels of the organization, both in-person and remotely.
• Project Management: Balance multiple complex projects with competing priorities, communicate status updates thoughtfully, and have experience with process development, improvement, and innovation.
• Data-Driven Decision Maker: A demonstrated history of making data-based decisions, with a keen eye for detail and process improvement when reviewing data.
• Tech Savvy: Well-versed in Microsoft Office 365 products, with experience trying different platforms and a commitment to staying up to date on the latest trends and innovations in engagement technology and collaboration tools.

Preferred Qualifications

• 4 Years Experience in Organizational Culture, Talent Development, Employee Experience, or related field
• 2 Years Experience leading training & development programs for adult learners
• 4 Years Experience managing people/projects

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $96,000.00-$186,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications...

Bachelor's degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.

Preferred Qualifications...

Content Management Systems, Managing interactive projects in an online creative or related digital field, Working for or with creative agencies, Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)

Primary Location...

5404 Jandy Plc, Los Angeles, CA 90066-7006, United States of America