Manager and Senior Consultant, Organizational Development - Massachusetts Nonprofit Network : Job Details

Manager and Senior Consultant, Organizational Development

TSNE

Job DescriptionOverview

TSNE (tsne.org ) is working to build to a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit out resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities

The Manager and Senior Organizational Development Consultant (Manager and Senior Consultant) works in support of TSNE's capacity building efforts and brings a values-based approach to working with client organizations and across the variety of TSNE's organizational development consulting and training services. This position is responsible for establishing and forwarding TSNE s philosophical and strategic approach to organizational development consulting. The manager and senior consultant is responsible for developing and managing systems, structures, processes, and outcomes for the organizational development consulting to be successful. The Senior Consultant serves as a primary point of contact for clients and ensures consistency and quality of OD practices that align with the needs of the nonprofit sector. The Manager and Senior Consultant also serves as a lead content designer, consultant, and facilitator for a portfolio of cohort learning and OD client engagements.

This position works collaboratively and in partnership with a variety of both internal and external stakeholders to implement the OD development consulting strategy. This position will lead and supervise members of the OD team and work closely with TSNE s consulting and training team, key TSNE departments, and clients.

TSNE is committed to increasing accessibility of our services to organizations committed to social justice led by and serving under-represented, marginalized, and/or historically oppressed people and communities.

Candidates with a progressive and liberatory approach to consulting with shared experiences of our clients and the communities they serve are strongly desired and encouraged to apply.

Applications for this position will be accepted through March 1st. After that time, candidates who will be moving forward in our process will be contacted.

Essential Functions

Strategy, Learning, and Development 50%

• Partner with the leaders of each consulting focus area and the Director of Consulting and Training to align practices across the department.
• Ensure fidelity to organizational development consulting strategy and objectives, and proactively identify the need to adjust plans to ensure responsiveness.
• Manage workflow, staffing, and best practices for OD consulting processes to ensure delivery of exceptional consulting services to meet the needs of consulting engagements; ensuring resources are in place for success.
• Provide team strategy and direction toward the creation and execution of comprehensive OD consulting strategies.
• Work in partnership with the Director across other TSNE departments to ensure that OD specific systems meet varied client, consultant, and team needs.
• Continuous assessment of the effectiveness of various OD consulting frameworks, processes, and structures and make refinements where needed.
• Develop OD consulting communications and marketing strategy, evaluation strategy, and technology strategy with respective TSNE departments and the Director of Consulting and Training.
• Stay abreast of new OD practices, working with the OD team to integrate their use into consulting practices and refining as needed.
• Develop and disseminate tools, resources, and working papers to advance the capacity building practices of TSNE.
• Serve as a thought partner and work in collaboration with Consulting and Training Team members, as well as with other TSNE departments to advance program planning and to lift up and share lessons learned.
• Participate in TSNE-wide projects and initiatives as needed and approved by supervisor.
• Provide assistance, guidance, and coaching support for direct reports.
• Ensure internal direct reports have professional development plans in place as directed by TSNE HR; develop performance goals collaboratively with direct supports.
• Ensure alignment between individual performance expectations and departmental and TSNE goals and that performance goals are clearly communicated and current; provide constructive and timely feedback towards performance expectations, goals and success.
• Conduct performance evaluation utilizing established TSNE HR systems and policies.
• Oversee the OD team s portfolio of consulting projects and clients; ensuring alignment of resources for successful completion.
• Engage with the external OD consultants as needed; provide partnering, training, guidance and support for consultants to help ensure successful implementation on OD client projects.

Consulting and Training 50%

• Plan, design, and deliver consulting and training engagements for non-profit organizations and other clients through a process consulting approach, supporting organizational development and capacity building processes, including, but not limited to organizational assessments, strategic planning, sustainability planning, board development, and support for executive transitions consulting projects.
• Conduct intake and scoping calls with prospective clients.
• Engage with prospective clients to plan and prepare proposals/scopes of work, including fee estimates.
• Ensure assigned consulting and training engagements are well managed and meet varied client, consulting engagement, and consulting team needs.
• Work with the OD team to ensure resources needed for assigned engagements are available.
• Ensure that high quality, responsive, culturally competent consulting and training services are delivered.
• Ensure that consulting and training engagements are designed with consistent attention to issues of diversity, equity, inclusion, belonging.
• Work collaboratively with consulting and training staff to design and deliver training on topics related to organizational development.
• Manage and update information and communications within TSNE databases regarding assigned consulting and training engagements.
• Co-lead, facilitate and support cohort learning programs.

Complete other tasks and projects related to the position, as needed. Qualifications

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you d be a good addition to our team, we look forward to your application!

• Six or more years of experience working in leadership roles in community-based nonprofit organization(s) is preferred.
• Excellent business development, negotiation, and problem-solving skills.
• Experience managing a team, including direct reports and indirect supports and consultants.
• Strategic in focus and approach.
• Prior experience in management and/or organizational development consulting is required.
• Prior experience with complex non-profit organizational structures.
• Prior experience implementing complex organizational development interventions and capacity building support.
• Demonstrable knowledge of and experience in implementing diversity, equity, and inclusion (DEIB) theory and practices, leading on DEIB initiatives, and facilitating DEIB conversations.
• Demonstrable knowledge of and experience in implementing organizational theory and practices, assessments, group dynamics and facilitation techniques especially in a nonprofit context is required.
• Experience supporting and consulting with external groups, organizations and clients is required.
• Proven success designing and facilitating highly interactive, adult-learning oriented trainings, workshops and/or interventions is required.
• Excellent interpersonal, project management and leadership skills are necessary.
• Strong written and verbal communication skills are necessary.
• Commitment to participatory management and shared leadership practices is necessary.
• Experience and skill working with a diverse range of stakeholders is required.
• Demonstrable skills in utilizing culturally competent frameworks is required.
• Strong time management and organizational skills, with the ability to manage and prioritize multiple, competing priorities is required.
• Proven ability to handle sensitive and confidential information.
• Ability to demonstrate expertise, good humor and patience and to handle stress.
• Enjoys working in a dynamic, fast-paced environment as a part of a growing, high-performing team.
• Ability to take a creative and innovative approach in performing job responsibilities.
• A commitment to and experience working in the social justice, racial and economic equity or related field is strongly preferred.
• Ability to travel periodically, locally, regionally and nationally as is called for with some occasional evening and weekends engagements.

You also believe in and embody our organizational values and the below core competencies:

• Communication The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management The ability to develop and nurture positive, productive relationships with others.
• Collaboration The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be onsite for in-person client engagements and some meetings with TSNE staff, funders, and program participants, which may take place outside of the TSNE office and may require to be onsite more regularly with advanced notice.

Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.

Compensation and Benefits

Compensation: The starting salary for this position is $107,540.00 annually, paid bi-weekly at $4,136.15.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued health leave time for benefited staff annually.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.
• Up to $1,080.00 in annual commuter subsidy
• No meetings after noon on Fridays.
• ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.

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