Manager, Advancement Operations and Data Analytics - New York Botanical GArden : Job Details

The Manager of Advancement Operations and Data Analytics plays a critical role in advancing the New York Botanical Garden's fundraising success through smart data management, insightful reporting, and cross-departmental partnership. Reporting to the AVP for Advancement Operations, this role is responsible for ensuring data accuracy within Raiser's Edge NXT and producing meaningful analytics to support executive decision-making and frontline fundraising. This position sits at the heart of NYBG's Institutional Advancement team and works closely with colleagues in frontline fundraising, finance, and IT. With access to a rich ecosystem of donor data and one of the nation's most respected living museums and plant science institutions, the Manager will drive data-informed philanthropy and operational excellence across the department.

Specific Duties & Responsibilities:

• Manage the day-to-day operations of Raiser's Edge NXT for the Advancement team, including constituent data entry standards, table maintenance, user roles/permissions, and database optimization.
• Design and generate complex queries, reports, dashboards, and data visualizations to track key metrics and campaign progress.
• Ensure integrity and accuracy of all donor and gift records; oversee daily gift coding and reconciliation in collaboration with Finance and Advancement Operations colleagues.
• Produce and disseminate NYBG's weekly Progress to Goal fundraising report to senior leadership and campaign stakeholders.
• Train and support Institutional Advancement staff in Raiser's Edge functionality, data hygiene practices, and dashboard use.
• Contribute to Advancement-wide projects including prospect pipeline reviews, campaign readiness, and board reporting.
• Lead or support special projects related to data enhancement, process improvement, and technology adoption.
• Perform other duties as assigned in support of Institutional Advancement's mission.

Qualifications:

• Minimum 3 years of professional experience in fundraising operations, data analytics, or a related fieldpreferably at a nonprofit, university, or cultural institution.
• Proficiency with Raiser's Edge NXT (strongly preferred) or other nonprofit CRMs (e.g., Salesforce, EveryAction, DonorPerfect).
• Demonstrated success designing and executing reports, queries, dashboards, and visualizations using tools such as Power BI, Excel, or Tableau.
• Excellent analytical, organizational, and time management skills.
• Strong interpersonal skills and ability to partner effectively across departments and work styles.
• Demonstrated judgment, discretion, and commitment to maintaining data confidentiality.
• Eagerness to work in a mission-driven, multi-generational, and diverse team environment.
• Willingness to work occasional evenings/weekends in support of events or critical Advancement operations.
• Bachelor's degree required.
• Valid driver's license required.

Physical Demands & Work Environment:

While performing the duties of this position, the employee is required to, at minimum, stand, walk, sit, work outdoors under a variety of weather conditions, and occasional l y work under moderate or loud work conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Baseline Work Schedule: Monday through Friday, 9am to 5pm. Hybrid work options are available for this role. Salary: Commensurate with experience within the range of $68,000-$75,000.