Management Aide (HWY) - Anne Arundel County : Job Details

Management Aide (HWY)

Anne Arundel County

Job Location : Maryland Line,MD, USA

Posted on : 2025-08-22T07:07:41Z

Job Description :
Salary : $51,405.00 - $95,033.00 Annually Location : Anne Arundel County, MD Job Type: Full-Time Permanent Job Number: 08266 Department: Public Works Division: Highways Opening Date: 08/20/2025 Closing Date: 9/8/2025 11:59 PM Eastern Position Description This posting will be used to fill a full-time, permanent position in the Bureau of Highways Administration Division in the Department of Public Works. This position manages several aspects of the Bureau of Highways Administration Division. The main tasks include financial management for one or more areas of the Bureau, full cycle procurement, equipment leases, tracking devices and winter contractors, payroll, technology systems maintenance and advancement, and managing fixed assets. NATURE AND VARIETY OF WORK Work involves para-professional administrative support. Includes providing support and assistance to management personnel and supervising lower-level office support employees. Assignments involve the use of office automation equipment and appropriate software applications. The employee independently plans and carries out work, obtains necessary data or information, and selects appropriate methods and procedures to accomplish work. Problems encountered in carrying out assignments are resolved in accordance with office policies and accepted practices. The employee uses judgment in locating, selecting, and applying guidelines, references, and procedures to fit specific situations and exercises resourcefulness in adapting operating procedures to accommodate changes or special conditions. Examples of Duties and Knowledge, Skills and Abilities Compiles, organizes, and/or reconciles and analyzes data from various sources to maintain a variety of reports or databases on program services and activities; prepares reports of varying dimensions and complexity and maintains statistics and/or databases on information relating to program services, activities, or participants; creates and maintains files and records in support of the program. Performs data entry and uses computer and applicable software applications to prepare records, documents, notices, reports, tables, and correspondence. Performs administrative tasks to facilitate the operation to include database applications, reviewing documentation for accuracy/completeness and preparing correspondence. Provides support to the Bureau's Customer Care Team and assists with receiving and responding to calls, emails, and SeeClickFix tickets. Utilizes knowledge of customer service best practices to provide accurate and timely responses to citizens. Financial Management in the area of procurement and payables. Methods include procurement card, purchase orders, blanket releases, and direct payments using the J.D. Edwards Enterprise One Financial Accounting Software. This position serves as a backup for encumbering funds in Enterprise One. Technology Management. Serves as the Bureau of Highways Tech Coordinator. Ensures functional capability of information technology and office electronic systems such as cell phones, printers, iPads, hardware and software. Recommends, trains, purchases, diagnoses problems, and maintains technological assets. Attends monthly Tech Council meetings. Provides subject matter expertise on program and other administrative functions of the Bureau. Thorough knowledge of the laws, regulations, policies, procedures, materials, methods, techniques, applications and equipment commonly used in Weeded Lot, Pavement Management, Mobile 311/See-Click-Fix, customer service, and VueWorks. Fixed Asset Management. Acts as the Property Coordinator for the Administration department. Duties include updating asset information in Enterprise One, performing yearly departmental inventory, and working with Central Services when assets need to be removed from the department. General Office Management. Drafts new and revises policy and procedures as deemed necessary, manages records and management reports. Oversees payroll processing for the work unit. Serves as a Call Center Manager during emergency/weather incident response situations (primarily snow events). This responsibility will require the ability to be available as-needed when such events should occur. Performs related duties and special projects as assigned. Minimum QualificationsEducation: Completion of an associate degree from an accredited college or sixty (60) college credits from an accredited college. Experience: Two (2) or more years of paraprofessional experience in in supporting a program/specialization area directly related to the assignment of the position. NOTE: The program/specialization area directly related to the assignment of the position is office management and program management to include responsibility for budgeting, procurement, fixed asset inventory controls, and customer service. NOTE: This position is considered an Emergency Essential Employee which means during inclement weather conditions employees are required to report to work. Supplemental Qualifications Preference will be given to candidates with the following: 1. Experience using VueWorks (or similar) CMMS application for work order management. 2. Experience in office administration and payroll processing. 3. Knowledge of customer service best practices and experience in handling a variety of customer care situations. Call center experience is a plus. 4. Proficient in utilizing a pcard for purchases and overseeing a variety of accounts payable duties. 5. Ability to work independently, with limited supervision, to perform complex tasks and data analysis.
  • Medical/Health Insurance Plans
    • Open Access Aetna Select HMO-EPO
    • Aetna Open Choice PPO
  • Dental Insurance
    • CIGNA Dental PPO (Buy-Up)
    • CIGNA Dental PPO (CORE)
    • CIGNA Dental HMO (DHMO)
  • Vision Insurance
    • EyeMed
  • Employee Life Insurance
    • Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.
    • Ability to purchase Supplemental & Dependent Life Insurance
  • Disability Income Insurance
  • Pension Plan
    • Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
  • Deferred Compensation Section 457 Plan
  • Direct Deposit
  • Credit Union
  • Holidays
    • Twelve days provided per year, thirteen in general election year
  • Annual Leave
    • Less than 3 years - 13 days
    • 3 to less than 15 years - 20 days
    • 15 years or more - 26 days
  • Disability Leave
    • Accrual at a rate of 15 days a year
  • Personal Leave Day, 5 per calendar year
  • Leave Sharing
  • Employee Assistance Program
    • Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
  • Flexible Spending Accounts
    • Dependent Care Reimbursement
    • Health Care Reimbursement
  • Voluntary Benefits
    • Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
    • Universal Life Insurance with Long Term Care Rider
    • United Legal Benefits
  • 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE SEE RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS.Your response and lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check yes to show that you have read and understand this statement.
    • Yes
    • No
    02 Do you have an associate degree or sixty (60) college credits from an accredited college?
    • Yes
    • No
    03 Please list degree type, number of credits received, and major coursework completed. 04 Do you have two (2) or more years of paraprofessional experience in office management and program management to include responsibility for budgeting, procurement, fixed asset inventory controls, and customer service?
    • Yes
    • No
    05 If you answered 'Yes' to the question above, please explain your experience including position title, length of time in position, and major duties. This experience MUST also appear in the work history section of your application. If you answered 'No', please write N/A. 06 Do you have knowledge of customer service best practices and experience in handling a variety of customer care situations?
    • Yes
    • No
    07 If you answered 'Yes' to the question above, please explain your experience including position title, length of time in position, and major duties. This experience MUST also appear in the work history section of your application. If you answered 'No'. please write N/A. 08 Do you have experience in office administration and payroll processing?
    • Yes
    • No
    09 If you answered 'Yes' to the question above, please explain your experience including position title, length of time in position, and major duties. This experience MUST also appear in the work history section of your application. If you answered 'No' please write N/A. 10 Do you have experience using VueWorks (or similar) CMMS application for work order management?
    • Yes
    • No
    11 If you answered 'Yes' to the question above, please explain your experience including position title, length of time in position, and major duties. This experience MUST also appear in the work history section of your application. If you answered 'No' please write N/A. 12 Do you have proficient experience in utilizing a pcard for purchases and overseeing a variety of accounts payable duties?
    • Yes
    • No
    13 If you answered 'Yes' to the question above, please explain your experience including position title, length of time in position, and major duties. This experience MUST also appear in the work history section of your application. If you answered 'No' please write N/A. 14 Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A. Required Question
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