Managed Care Coordinator -Referrals - Beth Israel Lahey Health : Job Details

Under the direction of the Sr. Managed Care Coordinator and Practice Manager initiate and process managed care insurance referral requests for patients of the practice, while maintaining a strong focus on patient-centered care, timeliness, quality, and accuracy. Adhere to the organization's Revenue Cycle Referral Management policy and meet targets regarding expected standard turnaround time goals as set by the practice. Job Description:Essential Responsibilities: Work collaboratively with APG PCPs, patients and practice support staff to coordinate, and process all specialty care managed care referral authorization requests in compliance with APG's, BIDMC's and BIDPO's contractual rules and agreements for multiple managed care insurance payers. Utilize electronic technologies to initiate, issue, and administratively sign off on a high volume of referrals. Learn and remain proficient on multiple electronic technologies used by the APG practices and BIDMC to initiate referral requests in ...Care Coordinator, Customer Service, Support Staff, Coordinator, Practice, Healthcare, Patient