Maintenance Manager - FreshDirect : Job Details

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We're FreshDirect, we've offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

The Role

The Maintenance Manager is responsible for the strategic oversight and day-to-day execution of maintenance operations within a 650,000-square-foot refrigerated food manufacturing and distribution facility. This role leads a multidisciplinary team to ensure all critical systems—including HVAC, refrigeration (Cascade 507 and CO2), electrical, steam, compressed air, plumbing, and material handling—operate at peak efficiency. The Maintenance Manager ensures full regulatory compliance, promotes a safety-first culture, and drives continuous improvement to maximize equipment uptime, reduce costs, and support 24/7 production goals.

What You'll Do

• Lead and manage all daily maintenance operations to ensure high performance, reliability, and safety of equipment and facility infrastructure.
• Develop and execute a comprehensive preventive, predictive, and corrective maintenance strategy.
• Monitor equipment condition and performance using CMMS and root cause analysis to address failures and reduce unplanned downtime.
• Ensure full compliance with regulatory agencies (EPA, OSHA, FDA, FDNY, DOH, DOB, DEP) and internal safety protocols.
• Oversee external vendors and contractors to ensure maintenance work meets quality, safety, and budget standards.
• Manage spare parts inventory, tools, and shop organization to support rapid repairs and minimal downtime.
• Provide technical expertise and troubleshooting support across HVAC, refrigeration, boilers, electrical, plumbing, chemical handling, conveyors, forklifts, and food-grade processing equipment.
• Implement data-driven maintenance improvements using KPIs, CMMS reporting, and downtime analysis.
• Develop and manage the maintenance budget, controlling costs while improving asset performance and reliability.
• Foster collaboration with Production, QA, Sanitation, Engineering, and Logistics to resolve maintenance-related issues.
• Ensure timely response to emergency repairs, equipment failures, and facility-related issues.
• Lead training and development for maintenance staff to build technical skills, safety awareness, and operational excellence.
• Promote a culture of accountability, safety, and continuous improvement within the maintenance team.
• Demonstrate strong time management and prioritization skills to handle high-pressure situations and shifting plant needs.

What You Bring

• Bachelor's degree in Engineering, Facilities Management, Industrial Technology, or related field; or equivalent combination of education and hands-on field experience (minimum 5 years).
• Minimum 4 years in maintenance leadership roles, preferably within food manufacturing, distribution, or cold-chain environments.
• In-depth knowledge of HVAC, CO2 and Cascade 507 refrigeration systems, electrical, boilers/steam/water systems, general carpentry and facility structural maintenance, facility-wide plumbing, fixtures, and material handling.
• Skilled in diagnosing mechanical/electrical faults, reading schematics, and using diagnostic tools.
• Familiar with PLC-controlled systems, production line automation, and sanitary equipment.
• Regulatory & Safety Knowledge:
• Strong understanding of OSHA, EPA, NEC, FDA, and local building code compliance.
• Experience leading safety initiatives, audits, and corrective actions.
• Certifications (Preferred):
• Certified Plant Maintenance Manager (CPMM)
• HVAC Certification
• NEC Electrical Certification
• Chemical Safety Certification
• Fire Alarm Control Panel and Sprinklers
• Six Sigma (Green Belt or higher)
• OSHA 30, CPR/First Aid

What We Offer

• The expected compensation for this role is $90,332-106,273 per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer on the job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesFood and Beverage Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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