Mailroom Associate - CTG : Job Details

Job Title: Mailroom Associate

Location: Minneapolis, MN

Job Type: Hourly Consultant

Hours: Mon - Fri 8am - 5 pm

Pay: $19/hr

Essential Functions:

• Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes

• Perform production mail labeling/mail merge

• Provide mailing address cleanup services (may include use of mail cleansing software)

• Coordinate automated and manual processes for finishing and mailing client materials

• Implement and maintain distribution and tracking systems

• Use of customized software to update/maintain mailing addresses

• Bar code address quality review

• Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations

• Recommend improvements to achieve cost savings and optimize work flow

• Focal contact for special/unique mailings and shipments

• Use of specialized equipment for material handling if required

• Receive, sort and process mail documents, packages, and supplies. Notify recipients

• Deliver and pick-up mail on scheduled runs

• Record & process accountable mail information, maintain logs

• Track, trace, and resolve mail problems with USPS, express and local delivery services

• Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)

• Perform quality checks on outbound mail Validate internal mail addresses

• Bar code address lookup

• Use common mail services including fax, air express, postal services

• Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket

• Perform finishing work on documents to be mailed, such as folding and insertion

• Perform electronic mail distribution (open, mail prep, scan and distribute)

• Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials

• Follow mailroom security procedures

• Barcode tracking or face scanning incoming mail and packages

• Perform logging, transmission, receipt and timely distribution of faxes

• Shipping and receiving using automated system to track and manage activity

• Monitor/order/replenish supplies inventory, mail and distribution activities

• Send and receive e-mail messages

• Arrange alternative courier or shipping services to meet customer requirements

• Fully operate, clean and maintain all shipping and mail equipment

• Contact service on mail and shipping equipment if need occurs

Skills:

• Able to lift and move up to 50 pounds- Able to demonstrate ability to read, write and follow English instructions

• Able to demonstrate PC / Internet Skills Intermediate

• Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

• Perform mail merges

• Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections

• Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae)

• Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options)

• Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)

• Basic knowledge of network (e.g., how to add or delete a network printer)

• Basic knowledge of Digital Front Ends - Functional knowledge of MAC when required by client.

• Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)

• Ability to demonstrate use of mail equipment per training for example:

• Finishing equipment

• Inserters

• Postage meters

• Envelope printers

• Scales

• Pitney Bowes Mail Management systems

• FedEx shipping systems

• Able to demonstrate Customer service and communication skills

• Able to demonstrate ability to manage multiple tasks

• Able to demonstrate ability to perform duties with minimal supervision

• Able to demonstrate ability to perform data entry

• Able to demonstrate use of Production Mail Software

• Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements

• Able to demonstrate ability to train and mentor other Mail client associates

Experience:

• 1-2 years knowledge and experience with mail procedures and operating mail equipment

Education:

• Minimum: High School diploma or equivalency

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Emily Drew at [email protected] . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.