Mailing Operations Supervisor - Tempus Unlimited : Job Details

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Tempus Unlimited, Inc. is a nonprofit organization that providescommunity-based services to empower children and adults withdisabilities to live as independently as possible in the leastrestrictive environment. The agency, through its programs and services,encourages the inclusion of people with disabilities into the mainstreamof society, including social, recreational, family and work activities.The Mailing Operations Supervisor is responsible for overseeing allfunctions related to incoming and outgoing mail within the organization.This includes supervising staff, managing daily mail operations,ensuring compliance with postal standards, implementing processimprovements, and collaborating across departments to ensure timely,accurate communication and document handling. In person positionMonday - Friday, 8:30am - 4:30pm 35 hours a work week, Full timeStoughton office location Mailing department experience preferredDriver's License required Essential Duties Staff Supervision *Supervise, mentor, and support mailing staff * Assign, monitor, andadjust staff workloads to meet daily and project-based needs. * Conducttraining on procedures, equipment use, software, and safety. * Provideperformance feedback and assist in staff development. OperationalOversight * Oversee daily operations of outgoing mail production,packet preparation, and USPS delivery logistics. * Manage incoming mailprocesses, including collection, opening, scanning, and electronicrouting to appropriate departments. * Ensure timely and accuratehandling of all physical mail and digital communications. * Maintainmailing and scanning equipment, coordinate repairs, and perform routinemaintenance. * Track and manage inventory of mailing supplies, forms,and printed materials. Interdepartmental Collaboration * Provideoversight and guidance to the FI Mailing Coordinator responsible forday-to-day coordination with other departments. * Ensure theCoordinator is effectively managing project timelines, approvals, andcommunication requirements. * Collaborate closely with FI Payroll toensure mailing operations do not interfere with time-sensitive payrolldistributions. * Collaborate with FI Payroll Supervisor to develop andfollow shared routines for equipment care, basic maintenance, andtroubleshooting, ensuring both teams take responsibility for keepingthings running smoothly. * Support the escalation of issues or delaysand facilitate resolution when necessary. * Ensure departmentalcollaboration aligns with organizational standards and goals. ProcessImprovement and System Utilization * Document, refine, and implementmailing procedures and digital distribution workflows. * Utilizesystems such as Microsoft Office, PDF software, Impress, and scanningtools. * Introduce efficiencies and ensure proper tracking of incomingand outgoing mail. Compliance and General Duties * Handle all documentswith discretion and confidentiality. * Ensure departmental compliancewith USPS guidelines and nonprofit postage regulations. * Troubleshootand resolve workflow or equipment issues. * Perform additional dutiesas assigned by the Department Manager. Competencies Team leadershipExcellent organizational skills Attention to detail Workflowoptimization Time management Strong interpersonal skillsCross-department coordination Clear communication Tech adaptabilityProblem-solving Confidentiality & compliance Education High Schooldiploma or equivalent preferred Required Driver's License

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesConsumer Services

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