Mail and Copy Specialist - Ricoh Americas Corporation : Job Details

Legal Environment Responsibilities: Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments). Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours. General Responsibilities: Operate high-volume 2 D or 3 D print and copy machines, ensuring top-notch quality and efficiency. Provide essential equipment troubleshooting and escalate technical issues promptly for resolution. Oversee the quality control of all outgoing mail and packages, confirming they are prepared for pickup by couriers each evening and serving as the primary point of contact for management during a crisis. Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests. Maintain meticulous records, manage inventory, and calculate charges for services rendered. Collaborate with team members to ensure smooth...Specialist, Equipment Repair, Electronics, Legal Assistant, Manufacturing, Healthcare, Skills