Lot Auditor - Bethesda, MD - Parking Management Company : Job Details

The Parking Lot Attendant helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

Key responsibilities include ticketing and payments, reporting and documentation, administrative support, security and compliance, lot maintenance, customer service, teamwork and communication, professionalism and attendance, and additional duties.

To succeed in this role, team members must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities.

Education: High school diploma or GED required. Experience: Customer service experience is preferred. A positive, helpful attitude is a must.

Licenses and background requirements include a valid driver's license and reliable transportation, a clean motor vehicle record, and a clean background check.

Physical demands and work environment include the ability to stand, walk, and lift up to 50 lbs. for long periods, comfortable working in both indoor and outdoor environments, schedule flexibility, and alert to surroundings.

Customer service and communication skills include strong communication, active listening, polite and professional tone, handling guest interactions with care, patience, and attention to detail, team-oriented and collaborative.

Technology use includes using a personal cell phone for work-related communications or to access mobile apps, with reimbursement following company policy.

About Parking Management Company (PMC): PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experiencecreating smooth, welcoming service at every touchpoint.

How to Apply: If this role sounds like a good fit for you, we'd love to hear from you! Apply today using our quick, mobile-friendly application. Ready to take the next step? Click Apply Now and join the PMC family.