Loss Prevention Supervisor - TJX Companies : Job Details

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Position: Loss Prevention Supervisor

Reports to: Loss Prevention Manager

Hours: TBD

This position has a starting pay range of $61,000 to $78,000 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Summary:

Responsible for leading a team to protect the assets of the Company including associates, visitors, and property to minimize loss. Provides daily guidance to the Loss Prevention staff and the facility's operations team in the core responsibilities of safety, physical security, operational compliance, shrink mitigation, and theft resolution. Represents the Loss Prevention team in the absence of the Loss Prevention Manager. Adheres to Company policies and maintains and supports Company culture and values.

Major Areas of Responsibility

Supervision of Loss Prevention Staff and/or Responsibilities

• Supervises a staff, including third-party personnel, to effectively execute all Loss Prevention policies and procedures, and programs related to safety, physical security, shrink mitigation, theft resolution and operational compliance.
• Oversees the day-to-day activities within the Loss Prevention Department and ensures execution of core Loss Prevention responsibilities.
• Provides teaching, coaching, and mentoring to staff and facility team in loss prevention related areas.

Safety and Physical Security

• Takes a leadership role in critical incidents, evacuations, emergency response situations, and effectively communicates to appropriate leaders.
• Supports facility safety programs and promotes awareness to associates and business partners.
• Ensures team's execution of safety and security responsibilities, supporting resolutions as needed.
• Supports safety training as needed.
• Oversees and maintains physical security standards and alarm systems, including camera, burglar, fire protection, and life safety systems, working with vendors to resolve functionality issues.
• Supports operations team with the accuracy and efficiency of the trailer yard.
• Handles physical security compliance in workplace violence incidents.
• Communicates relevant loss prevention related concerns to Loss Prevention Manager or appropriate facility management.
• Manages capital projects as needed.

Shrink Mitigation and Theft Resolution

• Understands key metrics and works closely with operations leaders to identify exposures, mitigating shrink and damages.
• Collaborates with operations partners to drive inventory accuracy through education and associate recognition initiatives.
• Encourages a culture of honesty by actively promoting shrink awareness and other Company programs.
• Builds and maintains effective relationships with Human Resources, Operations, Labor Union, Field Loss Prevention, and third-party partners to support the resolution of fact-finding investigations.
• Manages comprehensive theft investigations strategy to point of case resolution with the support of Loss Prevention Manager and Human Resources Business Partners.
• Leads team to implement strategic and innovative techniques to optimize efforts to include theft investigations.
• Ensures accurate and timely reporting and documentation to Loss Prevention Manager and in case management program.

Develops Talent and Effective Teams

• Recruits, hires, retains, develops, and manages performance of staff.
• Executes staffing plans and directs resources to meet the need of the facility.
• Ensures staff is focused on their development and grows diverse, high-performing talent for the organization.

Minimum formal education required to perform this job:

Bachelor's degree or equivalent related experience

Minimum job skills required to perform this job:

• Ability to lead a team successfully within a facility and remotely
• Ability to multi-task and prioritize in fast-paced environment, while leading with a positive and professional demeanor
• Ability to make instinctive calls and decisions both collaboratively and independently
• Capacity to manage confidential information
• Strong verbal and written communication skills
• Ability to provide direction to multiple levels of leaders
• Schedule flexibility based on business needs including holidays

Minimum experience required to perform this job:

3+ years of loss prevention or related experience, leadership experience preferred

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; childcare/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

701 N Main St

Location:

USA Marshalls Distribution Center Bridgewater This position has a starting salary range of $61,000.00 to $79,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.