Our client, a luxury apparel brand that focuses on sustainable pieces, is seeking a dedicated Logistics & Operations Supervisor to join their team in West Los Angeles. This full-time, onsite role offers the opportunity to lead and manage all aspects of our logistics and operations within a fast-paced, luxury fashion wholesale and e-commerce environment.
Key Responsibilities
- Oversee daily logistics operations including coordination with international and domestic shipping partners, ensuring timely receipt and customs compliance.
- Manage shipping documentation with complete accuracy, including bills of lading, commercial invoices, and customs declarations.
- Maintain and improve inventory control systems; conduct cycle counts and physical inventories to ensure data integrity.
- Supervise the e-commerce fulfillment team, ensuring precise order accuracy and premium packaging standards.
- Serve as the primary contact for wholesale clients regarding order status and delivery coordination.
- Collaborate with carriers, freight forwarders, and customs brokers to guarantee on-time deliveries.
- Monitor key performance indicators such as shipping timelines, order accuracy, and cost efficiency; implement process improvements accordingly.
- Work closely with sales, production, and customer service teams to support seasonal product launches and meet critical deadlines.
Qualifications
- 3–5+ years of experience in logistics or supply chain management, preferably within luxury fashion, premium retail, or high-value goods sectors.
- Strong knowledge of international shipping procedures and customs regulations.
- Proficiency with inventory management systems and shipping software; familiarity with Apparel Magic and Shopify is advantageous.
- Demonstrated leadership abilities with experience training staff and driving operational improvements.
- Excellent communication skills capable of maintaining professional relationships with VIP clients and wholesale partners.
- Highly organized with meticulous attention to detail and accuracy.
- Preferred Attributes
- Experience handling luxury fashion or other high-value products.
- Understanding of global customs and shipping requirements.