Logistics Coordinator (EM7039) - ZipRecruiter : Job Details

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. Using innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012, and expanded its logistics services through Business Process Outsourcing.

As Korea's leading IT service provider, Samsung SDS has completed numerous SCM/logistics consulting and system development projects over the past 30 years. Leveraging extensive experience and expertise, Samsung SDS began offering tech-based logistics services in 2012 and has grown into a top-tier global third-party logistics company.

We are seeking a Logistics Coordinator responsible for managing and overseeing shipment and delivery processes of departing containers from W/C port or rail ramp, ensuring operations are timely and accurate.

To learn more about Samsung SDS America, Inc., please visit www.samsungsds.com/en/logistics/logistics.html.

Responsibilities:

• Perform drayage processes from receiving Arrival Notices and ISF information before port vessel arrival to creating and sending delivery work orders and managing empty container returns.
• Build relationships with drayage carriers and communicate urgently during emergencies.
• Search for backup drayage carriers in case of shortages.
• Share daily container delivery schedules with carriers.
• Analyze, create, and track logistics service providers such as drayage carriers, rail companies, and terminals.
• Monitor and improve customer service metrics including on-time delivery and lead times.
• Identify timely solutions during pre-pull situations.
• Analyze and report monthly KPIs for drayage deliveries.
• Establish and share delivery status reports with customers.
• Create simple management tools for shipment monitoring and reporting to management, customers, and HQ.
• Analyze data to identify issues in seamless movement and collaborate with related parties for resolution.
• Perform ad-hoc reporting as needed.
• Perform other job-related duties as assigned.

Requirements:

• Bachelor's Degree or High School GED required.
• 4+ years of experience in freight forwarding operations or transportation/logistics.
• Strong understanding of international transportation, ocean shipping, and freight forwarding industry.
• Experience with TMS and WMS systems.
• Proficient in Outlook, PowerPoint, Word, Excel (including v-lookups and pivot tables).
• Ability to quickly assess situations and make decisions to resolve problems.
• Ability to build trustworthy relationships with vendors and customers, with experience in vendor management.
• Ability to prioritize and shift focus to urgent issues without neglecting other duties.
• Excellent problem-solving skills.
• Strong presentation, communication, and organizational skills, both written and verbal.
• Must work onsite in Ridgefield Park, NJ.

Benefits:

Samsung SDSA offers comprehensive programs including:

• Top medical, dental, vision, and prescription coverage.
• Wellness programs.
• Parental leave.
• 401K match and savings plans.
• Flexible spending accounts.
• Life insurance.
• Paid holidays and time off.
• Additional benefits.

Samsung SDS America supports professional development and career growth. Compensation is based on skills, education, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, marital status, genetic information, medical condition, or any other protected characteristic.