Loan Servicing Clerk I - First Mid Bancshares : Job Details

Responsible for providing centralized loan servicing support to banks branches, customers, loan operations and loan officers. Responsible for performing a variety of clerical functions and loan maintenance. Responsibilities include, but are not limited to:Loan Servicing:Prepares and completes Paid Note Statements including releases of titles and preparation of mortgage releases, which may include electronic recording as applicable. Prepares payoff statements. Automatic payment additions. Fee and interest waives. Provides exceptional customer service by phone or email to internal and external customers. Utilizes available resources to identify, research and resolve routine customer issues. Complete required training specific to job responsibility. Performs other duties as assigned. Completes required training specific to job responsibility. Maintains loan files in a neat and orderly manner. Performs other related duties as assigned. General. Completes required training specific to job r...Clerk, Total Rewards, Retail