Loan Processor - Greenstone : Job Details

Overview

Join to apply for the Loan Processor role at Greenstone.

At GreenStone Farm Credit Services, we are seeking a dedicated and customer-focused Loan Processor to support our Country Living (consumer) segment. This role contributes to seamless loan processing and loan documentation operations and involves fostering customer relationships and collaborating with our association staff.

Working Hours: 8:00am4:30pm, Monday Friday, in the office.

Location: Mt. Pleasant, MI.

Get to know GreenStone

Our $15 billion portfolio includes customers from rural homeowners to global agriculture and food businesses. GreenStone offers opportunities to maintain a local presence while working for a top workplace. We are one of the leading Farm Credit associations and support diverse professional growth.

Culture

Core Four values guide us: Customer First, Delivery Quality, Get involved, Do the right thing. We promote innovative thinking, professional development, health and wellness, and a flexible, team-oriented environment.

What can we offer you?

We empower employees to make decisions for the customer and the company. GreenStone offers a Total Rewards package, including:

• 15 vacation days, 12 sick days, and 12 paid holidays per year
• 401(k) plan with up to 9% employer contribution/match
• Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
• $150/year Logo Wear allowance
• $400/year Wellness Subsidy/Reimbursement and wellness programs
• $6,000 lifetime maximum Student Debt repayment program
• Yearly bonus/incentive opportunity for benefit-eligible employees

Day in the life of a Loan Processor

• From collecting, coordinating, and uploading documentation to facilitating loan closings, you will touch every aspect of the loan process to ensure accuracy and customer satisfaction.
• Clear any approval conditions as outlined by legal or credit.
• Engage in data entry, loan servicing, property management coordination, and supply ordering.
• Order title commitments, flood insurance, appraisals, generate loan documents, read legal descriptions, and work with the loan officer and borrower to clear exceptions prior to closing.
• Provide excellent internal and external customer service in daily interactions.
• Handle daily customer interactions, answer incoming calls, receipting payments, and disbursing funds.

Experience and qualifications

• HS Diploma or equivalent
• 2+ years of customer service or office experience

What sets you apart

• Mortgage, loan or title experience
• Strong verbal and written communication skills to maintain relationships and provide status updates
• Detail-oriented with accurate data entry and verification
• Problem solver with the ability to resolve issues efficiently
• Multitasking ability to manage multiple tasks and priorities

Equal opportunity

GreenStone Farm Credit Services is an equal opportunity employer. We provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with federal, state, and local equal employment opportunity regulations. All personnel decisions and processes related to our employees and job applicants are conducted in an environment free of discrimination and harassment.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Accounting

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