Loan Processor - Greenstone : Job Details

Join to apply for the Loan Processor role at GreenStone Farm Credit Services. At GreenStone, were seeking a dedicated and customer-focused Loan Processor to support our Country Living (consumer) segment. This role contributes to seamless loan processing and loan documentation operations, fosters customer relationships, and collaborates with association staff.

Location: Mt. Pleasant, MI. Working hours: 8:00 am 4:30 pm, Monday Friday, in the office.

• From collecting, coordinating, and uploading documentation to facilitating loan closings, touch every aspect of the loan process to ensure accuracy and customer satisfaction.
• Clear any approval conditions as outlined by legal or credit.
• Perform data entry, loan servicing, property management coordination, and supply ordering as needed.
• Order title commitments, flood insurance, appraisals, generate loan documents, read legal descriptions, and work closely with the loan officer and borrower to clear exceptions prior to closing.
• Provide excellent internal and external customer service in daily interactions.
• Interact with customers daily, answer incoming calls, receipting payments, and disbursing funds.

• HS Diploma or equivalent
• 2+ years of customer service or office experience

• Mortgage, loan or title experience (preferred)
• Excellent verbal and written communication skills to maintain relationships and provide status updates
• Detail-oriented with strong data accuracy
• Problem solver with the ability to resolve issues efficiently
• Multitasking capabilities and strong prioritization

• 15 vacation days, 12 sick days, and 12 paid holidays per year
• 401(k) with up to 9% employer contribution/match
• Medical, Dental, Vision, STD, LTD, Life/AD&D benefits
• $150/year Logo Wear allowance
• $400/year Wellness Subsidy/Reimbursement
• $6,000 lifetime maximum Student Debt repayment program
• Yearly bonus/incentive opportunity for benefit-eligible employees

GreenStone Farm Credit Services is an equal opportunity employer. We provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.