Line of Business & Software Applications Manager - Modern Abstract and Title : Job Details

Line of Business & Software Applications Manager

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Line of Business & Software Applications Manager

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Position Overview:We are seeking a results-driven and strategic

Job DescriptionPosition Overview:We are seeking a results-driven and strategic Line of Business Manager to identify, lead, and implement operational improvements across departments to enhance productivity, reduce waste, and ensure consistent delivery of high-quality service. This high-impact role will play a critical part in shaping the organization's long-term success.Key Responsibilities:

• Evaluate and optimize workflows across title, escrow, abstracting, and closing departments.
• Identify inefficiencies, redundancies, and compliance risks that delay transaction timelines. Propose solutions to eliminate.
• Troubleshooting, debugging, and resolving issues in existing software to ensure optimal functionality and user experience.
• Introduce and monitor KPIs related to turn times, curative actions, communication protocols, and closing preparation.
• Leverage software tools and automation (e.g., title production systems, CRM, e-recording) to improve scalability.
• Staying updated on emerging technologies and best practices in LOB application development.
• Maintain Line of Business applications that support and enhance the company's core operations, improve efficiency and enable growth.
• Develop, test, and deploying LOB applications and integrations across the entire software development lifecycle (SDLC).

Change Management & Training:

• Serve as a change agent by facilitating employee engagement in new process implementations.
• Develop training materials and programs to support staff during transitions.
• Communicate process changes clearly and consistently across all levels of the organization.

Strategic Collaboration:

• Partner closely with senior leadership to align process improvements with organizational goals.
• Provide data-driven recommendations to support strategic planning and market positioning.
• Foster a culture of accountability, transparency, and innovation.

Qualifications:

• Bachelor's degree in Business, Operations Management, Engineering, or related field (MBA or similar preferred).
• 5+ years of experience in operations, project management, or process improvement roles.
• Strong track record of leading efficiency or transformation initiatives.
• Exceptional communication, leadership, and analytical skills.
• Experience managing teams or leading cross-departmental projects.

Travel between branch offices located in Madill, Ardmore, and Durant, Oklahoma is required. Pay will be based upon relevant experience.Company DescriptionAt Modern Abstract and Title, we opened our first office in Bryan County, Oklahoma in January 2018 with a small group of experienced professionals driven to transform the title industry. From day one, we've been guided by a deep commitment to service, continuous learning, and integrity. Thanks to our team's dedication and shared mission, we've grown steadily—attracting like-minded individuals who are passionate about making a meaningful impact in the communities we serve. Now, as we continue to expand, we're looking for team members who are excited to grow with us and help shape the future of title services.Equal Employment and NondiscriminationAt Modern, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities can reach their goals and connect with each other. Modern takes affirmative action to ensure that applicants are recruited and employed, and that employees are treated during employment, without regard to their age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender. Some state or local laws also specifically prohibit discrimination based on additional classifications, which may include ancestry, citizenship status, political affiliation, gender identity, sexual orientation, marital status and/or parental status.At Modern Abstract and Title, we opened our first office in Bryan County, Oklahoma in January 2018 with a small group of experienced professionals driven to transform the title industry. From day one, we've been guided by a deep commitment to service, continuous learning, and integrity. Thanks to our team's dedication and shared mission, we've grown steadily—attracting like-minded individuals who are passionate about making a meaningful impact in the communities we serve. Now, as we continue to expand, we're looking for team members who are excited to grow with us and help shape the future of title services. Equal Employment and Nondiscrimination At Modern, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities can reach their goals and connect with each other. Modern takes affirmative action to ensure that applicants are recruited and employed, and that employees are treated during employment, without regard to their age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender. Some state or local laws also specifically prohibit discrimination based on additional classifications, which may include ancestry, citizenship status, political affiliation, gender identity, sexual orientation, marital status and/or parental status.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology

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