Position Overview
We're seeking a sharp, energized, polished sales consultant with significant luxury automotive experience and advanced skills in CRM-driven lead generation and data analytics. This role demands someone who embodies sophistication and professionalism, seamlessly merging consultative selling with strategic, data-informed outreach.
Key Responsibilities
- Deliver exceptional customer experiences in the luxury retail environment, guiding clients through vehicle selection, test-drives, and tailored financing.
- Use CRM systems and data tools to identify, engage, and nurture high-value leads (e.g., follow-up, behavioral triggers).
- Analyze sales trends, customer data, and pipeline metrics to create proactive outreach strategies and refine sales forecasts.
- Present vehicles and sales alternatives with poise—whether in-person, virtually, or via mobile tools.
- Stay on top of inventory and brand knowledge for Lincoln's premium product lineup.
- Collaborate with marketing and management to integrate data insights into campaigns and promotions.
- Maintain a brand-appropriate, professional appearance and demeanor in all customer touch-points.
Minimum Qualifications
- 3–5+ years of experience selling luxury brands—Lincoln, Lexus, MercedesBenz, etc.
- Proficient with CRM and lead management systems; capable of data mining and using analytics to influence sales.
- Excellent interpersonal, presentation, and communication skills.
- Organized, driven, and adept at selfdirected, follow-through heavy roles.
- Clean driving record and valid driver's license required.
Preferred
- Expertise or certification in data analysis tools (Excel, AutoAlert, CRM analytics).
- Track record of exceeding sales targets and driving repeat/referral business in a luxury environment.
- Experience with remote presentations or delivery tools (e.g., Lincoln Way app features)
Compensation & Benefits
- High earning potential: Top performers at Lincoln stores can exceed $100K annually (often commission-based with uncapped potential)
- Training & onboarding: Lincoln of Memphis offers paid training periods (e.g., 60 days) to help new hires ramp up
- Robust benefits package: Health, dental, vision, life insurance, HSA, 401(k) with match, paid vacation and supplemental insurance
- Career growth: Clear advancement pathways in multi-franchise automotive group