Lifestyle director - Mai Placement : Job Details

Lifestyle Director

Brooklyn, NY | $90,000$110,000

Company Overview

We are a premier luxury residential property offering world-class amenities and a vibrant, community-focused living experience. Our team is committed to creating exceptional moments for residents through curated lifestyle programming, outstanding service, and immaculate amenity spaces.

Position Overview

We are seeking a dynamic and experienced Lifestyle Director to lead the development and execution of lifestyle and wellness programming across the propertys amenity spaces. The ideal candidate will have a passion for hospitality, event planning, and resident engagement, with a strong focus on operations, service excellence, and team management.

The Ideal Candidate

You are detail-oriented, creative, and service-driven. You thrive in a leadership role, balancing day-to-day operations with high-level planning. You understand the importance of resident satisfaction and excel at building community through events and meaningful interactions.

Key Responsibilities

Amenity Operations

• Conduct daily inspections of all amenity spaces and address maintenance or cleanliness issues

• Monitor pool chemical levels and equipment; coordinate with the certified pool operator as needed

• Manage amenity inventory, supplies, and water canister maintenance

• Ensure accurate registration and attendance tracking through Mind Body

Programming & Events

• Develop and execute monthly lifestyle calendars featuring social events, wellness classes, and resident activities

• Collaborate with local vendors and community partners to enhance programming

• Collect and analyze resident feedback to improve offerings

Team Leadership

• Recruit, train, and manage amenity staff including front desk attendants, spa staff, fitness instructors, and lifeguards

• Create and maintain standard operating procedures and staff checklists

• Oversee daily scheduling, shift changes, and payroll reporting

Resident Engagement

• Serve as the primary point of contact for amenity-related resident inquiries

• Coordinate welcome emails for new residents and promote memberships

• Follow up on declined payments, expired memberships, and resident participation

• Respond to resident emails and requests in a timely manner

Administrative & Reporting

• Review sales and usage data through Mind Body; ensure accurate fee collection

• Submit weekly payroll and monthly amenity usage reports

• Assist in maintaining branding and communication consistency through monthly promotions and multi-channel marketing

Qualifications (Must-Haves)

• 3+ years of experience in hospitality, lifestyle programming, property management, or related fields

• Experience managing teams and coordinating events or wellness programs

• Proficiency in using amenity scheduling software (Mind Body preferred)

• Strong communication, organizational, and multitasking skills

• Ability to lead with warmth, professionalism, and attention to detail

Why Apply

• Competitive salary with performance-based Bonuses

• Be part of a luxury residential experience focused on creating community

• Full access to beautiful, modern amenity spaces

• Join a team that values creativity, leadership, and resident satisfaction