Licensing Services Clerk - VID - StateJobsNY : Job Details

Duties Description The incumbents of these positions will work in the Licensing Section of the Operations Unit and will process licensing applications and renewals and answer basic questions related to the licensing application process. The incumbents will review applications to verify authenticity, acceptability and accuracy of documents submitted. Duties will include, but not be limited to: • Answer written, telephone, or face-to-face questions related to the licensing process and requirements for prospective applicants and the general public. • Review applications for completeness and follow up with applicants to correct any deficiencies. • Elevate questionable applications or documents to a supervisor or appropriate unit area. • Read and interpret rules and regulations governing the license and issuance process. • Search records to determine the license status and history of individuals and corporations. Provide information to applicants as requested. • Assist applicants in completing and submitting applications. • Electronically preserve documentary records as needed; maintain records for the required retention periods and then purge outdated records. • Complete other special tasks, as assigned. Minimum Qualifications There are no education or experience requirements. NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. Additional Comments The Office of Cannabis Management (OCM) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply. For a full version of OCM's EEO/AA statement and benefits of joining OCM, please visit: About | Office of Cannabis Management (ny.gov). NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/LD Telephone 518-###-#### Fax 518-###-#### Email Address [email protected] Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.