Library Assistant I - Idaho State Job Bank : Job Details

Library Assistant I at City of Boise in Boise, Idaho, United States Job Description Library Assistant I Print (Apply ? Library Assistant I Salary $16.15 - $17.20 Hourly Location Library - Bown Crossing Branch - Boise, ID Job Type Part Time - Regular Job Number 23 -07218 Department Library Division Bown Crossing Library Services Opening Date 08/01/2025 Closing Date 8/15/2025 12:00 PM Mountain + Description + Benefits + Questions Summary Statement Boise Public Library is where everyone in Boise goes to grow. Our mission is to provide access and opportunity for everyone by connecting people to ideas, information, and community. As a Library Assistant I, you will support the public by providing readers advisory, circulation, reference, and technology assistance, all while delivering excellent customer service. This position involves frequent interaction with patrons and requires patience, tact, and professionalism. You may work at multiple locations and will operate under direct supervision. Essential Functions + Assists library users with circulation, reference, readers advisory and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. + Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and procedures. Handles basic issues and problems and refers more complex issues to higher-level staff. + Performs routine or repetitive tasks with specific instructions and set procedures, such as performing proper library opening and closing procedures and checking in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials. (30%) + Creates displays to promote programs, library services and materials. + Assists with offsite events for users of all ages, as needed. + Performs other duties as assigned. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this position at any time. Requirements Required Knowledge, Experience, And Training + High school diploma or equivalent and some customer service experience, or an equivalent combination of education and/or experience. + Knowledge of: customer service techniques; and basic computer skills. + Ability to: learn To view full details and how to apply, please login or create a Job Seeker account