Library Assistant I/II (Circulation) - City of Murrieta, CA : Job Details

Salary: $21.85 - $29.31 HourlyLocation : Murrieta Library, CAJob Type: Full-TimeJob Number: 2025-44Department: Community ServicesDivision: LibraryOpening Date: 08/11/2025Closing Date: 8/25/2025 11:59 PM PacificFLSA: Non-ExemptBargaining Unit: MGEA/Non-Rep (FT/PT) Description and Essential FunctionsConnected by Amazing EmployeesThe City of Murrieta is accepting applications for the position of Library Assistant I/II to fill one (1) current vacancy within the Murrieta Public Library. There is one (1) Library Assistant I/II full-time/benefitted position in the Circulation Department.The ideal candidate will play a key role in supporting the daily operations of the Circulation Department at the Murrieta Public Library, demonstrating a strong commitment to customer service for both patrons and staff. The eligibility list established through this process may be used to fill current and/or future vacancies in this classification for up to one (1) year.DEFINITIONUnder general supervision, provides varied and complex customer service support for library operations and programs, including circulation, collections, technical services, and program support; participates in activities of a specialized library function; provides direct service and assistance to library patrons; and performs related work as required.SUPERVISION RECEIVED AND EXERCISEDReceives general supervision from assigned supervisory or management staff. Exercises functional direction over and provides training to part-time and volunteer staff.CLASS CHARACTERISTICSLibrary Assistant II - This is the fully qualified journey-level classification in the Library Assistant series. Positions at this level are distinguished from the Library Assistant I level by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.ESSENTIAL FUNCTIONSChecks library materials in using an automated system; assists patrons with the check-out process and use of automated materials handling terminals; manually checks materials out as neededEmpties bins, checks library materials in, and sorts for shipment, re-shelving, or maintenanceRegisters new patrons; explains library procedures and policies; issues library cards and updates patron account recordsCollects and records fines and fees; uses discretion in resolving fee and fine disputesInvestigates and resolves patron accounts issues; notifies patrons of holds, missing, damaged, or overdue materials, and related account issuesProcesses holds from and for libraries and maintains hold shelf; assists patrons locating materials on holdParticipates in opening and closing facilities, including preparing and closing register cash drawerAssesses problems to determine if materials need mending, to be put into lost and found, or to be returned to another libraryAnswers a variety of telephone calls involving item renewals and requests, hours, directions, and library eventsInstructs patrons on organization and use of the library services, computer equipment, and software applicationsPerforms specialized circulation functions such as resolving audiovisual equipment and material problems and periodicals collections maintenanceAssists with library programming, including conducting classes, clubs, and special events, making presentations, and conducting storytelling sessionsParticipates in community events and outreach activitiesPrepares signs, flyers, reading lists, and other informational materialsPrepares library exhibits and displaysPerforms a wide variety of clerical duties to support library operations, including filing, preparing records and basic reports, and cashiering dutiesMaintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records informationInterprets and applies library policies and procedures for patrons and staff; accesses and retrieves information for library patrons and staff as requestedParticipates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the departmentParticipates in professional meetings, workshops, and conferences and continuing education programs as appropriateMay exercise functional and technical direction over assigned part-time and volunteer personnelObserves and complies with all City and mandated safety rules, regulations, and protocolsPerforms other duties as assigned Minimum QualificationsEDUCATION AND EXPERIENCEAny combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:Library Assistant I/II - High School Diploma or equivalent (GED)Library Assistant II - Three (3) years of experience performing circulation, collections, and/or program support in a library equivalent to that of a Library Assistant I with the City of Murrieta.LICENSES AND CERTIFICATIONSPossession of or ability to obtain and maintain a valid California Driver's License or other means that would allow for the ability to commute to meetings, conduct site visits, and attend other special events throughout the county may be required at the time of hireKnowledge, Skills and Abilities / Physical Demands and Environmental ConditionsKNOWLEDGE OFApplications of automated library circulation systemGeneral principles of public library services and programsLibrary classification and cataloging, and bibliographic terminology and practicesBasic principles and practices of data collection and report preparationPrinciples, practices and techniques of public relations, community outreach and service promotionPrinciples of providing functional direction and trainingApplicable Federal, State, and local laws, codes, and regulations, including administrative policies and proceduresRecord keeping principles and proceduresCity and mandated safety rules, regulations, and protocolsTechniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staffThe structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammarModern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performedABILITY TORespond to and effectively prioritize a high volume of requests for serviceSchedule and coordinate projects; set priorities; adapt to changing prioritiesPerform routine clerical work, including maintenance of appropriate records, mathematical calculations, and compiling information for reportsPlan, organize, and inspect the work of assigned part-time staff and volunteersPrepare clear, effective, and accurate reports, correspondence, and other written materialsEstablish and maintain a variety of filing, record keeping, and tracking systemsWork nights and weekends as assignedUnderstand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performedIndependently organize work, set priorities, meet critical deadlines, and follow-up on assignmentsUse tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelinesEffectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasksCommunicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntaxEstablish, maintain, and foster positive and effective working relationships with those contacted in the course of workPHYSICAL DEMANDSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required and climbing and descending ladders. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information, and climb ladders to hang displays or decorations. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.ENVIRONMENTAL CONDITIONSEmployees work primarily in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may be exposed to fumes, dust, or allergens. Employees may be exposed to vermin, insects, and parasites. Employees may be exposed to biologic/infectious agents in the form of bodily fluids in building restrooms. Employees may also work outdoors during special events and are exposed to cold and hot temperatures. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Employees are required to work night and weekend shifts on a rotating basis or as needed. Supplemental InformationAPPLICATION PROCEDUREA City application form and resume must be submitted online. Applicants can apply online at SELECTION PROCESSCandidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which include a pre-hire physical and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITYThe City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws.THE COMMUNITYLocated just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest.THE CITY OF MURRIETA ORGANIZATIONAL VALUESIntegrityWe are ethical, honest, and fair in all we do.Public ServiceWe deliver responsive and caring service to our community, customers, colleagues, and region. ProfessionalismWe exemplify professionalism through our knowledge, accountability, initiative, and dedication.TeamworkWe thrive in a positive work environment noted for collaboration, support, diversity, and balance. LeadershipWe demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future.This position can be filled as Full-Time/Benefitted or Part-Time/Non-BenefittedFull-Time/Benefitted - MURRIETA GENERAL EMPLOYEES ASSOCIATIONThe following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's or RETIREMENT: The City participates in the California Public Employees' Retirement System (CalPERS).Tier 1 (Classic Members hired prior to 12/30/2012)Final Compensation: Highest twelve (12) consecutive month periodMember Contribution: 8.0% of compensationFormula: 2.7% at 55Tier 2 (Classic Members hired on or after 12/30/2012)Formula: 2.0% at 60Member Contribution: 7.0% of compensationFinal Compensation: Highest thirty-six (36) consecutive month periodTier 3 (New Members)Formula: 2.0% at 62Member Contribution: 50% of normal cost (currently 8.0% of compensation)Final Compensation: Highest thirty-six (36) consecutive month periodMEDICAL INSURANCE: The City contributes up to $1,891.28 per month toward medical insurance for employees and their eligible dependents.RETIREE MEDICAL INSURANCE: Please refer to the unit's Memorandum of Understanding for details.DENTAL INSURANCE: The City pays for 100% of the premium for the employee and their eligible dependents.VISION INSURANCE: The City pays for 100% of the premium for the employee and their eligible dependents.LIFE INSURANCE: The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available.SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee.LONG-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee.DEFERRED COMPENSATION: Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY: 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity.Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta.PART-TIME, NON-BENEFITED POSITIONThe City does not belong to the Social Security system. Therefore, enrollment in the PARS ARS 457 retirement program is mandatory and requires a contribution of 7.5% of base earnings. The City contributes 1.3% and the employee contributes 6.2% of base earnings; contributions are made each pay period, on a pre-tax basis.Pursuant to the Healthy Workplaces, Healthy Families Act of 2014 (AB 1522), eligible part-time employees will accrue 40 hours or five(5) days of paid sick leave each fiscal year, for a maximum accrual of 80 hours. This paid sick leave is available to the employee on the 90th day of employment.Part-Time shifts for all temporary/part-time employees must not exceed 980 hours on a fiscal year basis (July 1 through June 30).There are no rights to employment and employment may end with or without cause or advance notice.01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview.By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.Responses such as, see resume or see application will result in rejection of your application.Proof of education is required. Yes, I understand and agree No, I do not agree 02 What is the highest level of education you have completed? Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree 03 How many years of office clerical or customer service experience do you possess? No clerical experience Less than one year of clerical experience More than one, but less than two years. More than two, but less than three years. More than three years. 04 How many years of experience do you possess working in a library setting? No experience Less than one year More than one, but less than two years More than two, but less than three years More than three years 05 How many years of performing circulation, collections, and/or program support in a library equivalent to that of a Library Assistant I with the City of Murrieta or similar agency do you possess? No library experience Less than three years. More than three, but less than four years. More than four, but less than five years. More than five years. 06 Please specify below any sections of the Library you have worked. If you do not have library experience, please indicate N/A. Adult Services Teen Services Youth Services Customer Services E-Resources Technical Services/Cataloging Technology Services NA 07 Are you available to work different shifts including nights, holidays, and weekends? Yes No 08 Please specify if you are interested in Full-Time, Part-Time or both positions? Full-Time Part-Time Full-Time or Part-Time Required Question