Level 1 Computer Technician, We Pay More for Your Experience - Private : Job Details

A leading Auto Group in the Northern California area which is a customer-focused organization committed to keeping our technology running smoothly needs to hire a Level 1 Computer Technician who will be the first line of support for hardware, software, and network issues helping our team stay productive and connected. Were excited to meet candidates who are eager to grow their IT career from the ground up.

We offer:

• $20+ per hour we pay more for your experience
• Full medical benefits paid after 90 days
• 401(k)
• Employee discount
• Community involvement
• Company-paid vacation and holidays
• Career advancement opportunities

Responsibilities Level 1 Computer Tech:

• Provide first-level technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot hardware and software issues via phone, email, and in-person
• Set up and configure new workstations and peripherals
• Maintain inventory of IT equipment and supplies
• Document support requests and resolutions in the ticketing system
• Escalate complex issues to senior technicians when needed
• Assist with basic network troubleshooting and connectivity issues

Qualifications/Requirements Level 1 Computer Tech:

• High school diploma or equivalent; IT certifications (CompTIA A+, etc.) preferred
• 1+ year of experience in a help desk or technical support role preferred
• Familiarity with Windows OS, Microsoft Office, and basic networking concepts
• Strong communication and problem-solving skills
• Ability to lift and move computer equipment as needed
• Customer service mindset and a willingness to learn
• Please upload your resume. Completing the online assessment will grant you priority approval!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

• Customer Service