Leave Coordinator - NFI Industries : Job Details

The Leave Coordinator is responsible for the coordination and administration of the leave process which includes analytical, reporting, technical, systems and project support. The Leave Coordinator will also help resolve concerns and issues from employees, managers, HR, and other customers and external parties regarding processes and policies through phone, email, case management, and chat. This person will strive to meet all expected service levels and business performance goals, performing a full range of services and fully documenting all cases in the case management system. Responsibilities First point of contact for all general inquiries and processes all incoming inquiries. May be required to redirect employees to contact third-party administrators to begin the LOA process. Requires judgment and interpersonal skills in handling calls and HR Help inquiries from employees. Responsible for providing appropriate information to Lincoln Financial pertaining to STD and LTD claims. Compl...Coordinator, Skills, Business Partner